Director, Analytics and Enablement

Jellyfish is looking for an experienced leader for our Enablement team, the full-stack team responsible for product analytics and self-serve data analysis platforms. You’ll lead a team of data scientists and engineers to produce analytics and insights—as well as the technologies needed to power them—in order to guide product and business strategy and decision-making for a wide range of internal stakeholders.

What you’ll do:

• Lead a team of data scientists and engineers within our Research department whose mission is to develop metrics, insights, analyses, dashboards, and other data products that help leaders across Jellyfish pursue effective product and business strategies

• Deliver self-serve analytics capabilities, platforms, and data sources that empower product dev teams and help R&D leaders develop effective strategies, make more informed bets faster, and understand their outcomes

• Support executive and board-level reporting efforts with metrics, modeling, and bespoke analyses

• Collaborate with GTM partners to help them leverage insights about customer behavior and product usage

• Collaborate with partners across Jellyfish to incorporate high-value data sources into our analytics warehouse

• Build, maintain, and scale the analytics infrastructure and related internal capabilities needed to deliver on this mission

• Act as a people manager for data scientists and engineers on the team

• Educate, evangelize, and support the effective use of data in decision-making across Jellyfish

About you:

• Proven success leading a data science and analytics team, ideally at fast-growing SaaS startup

• Experience delivering product analytics solutions for stakeholders / “internal customers” across an organization, including collaborating with and meeting the needs of high-level leaders 

• Understanding of how product analytics relate to the goals of the business, and can advise leaders on what they should measure and why it matters

• Expert in data science and analytics techniques for generating customer, user, product, and business insights, and are comfortable leading a team of folks with these skills

• Experience building and scaling infrastructure for collecting, warehousing, and operationalizing analytics data that folks across the org depend on to do their jobs, and are comfortable leading a team of folks with these skills

• A skilled communicator who can inspire and educate folks across Jellyfish in how they can better use data in their decision-making

• You are an effective, empathetic people manager who can facilitate the professional growth of high-potential team members

• You “lead by example” and are willing to apply your technical skills to contribute to solutions directly as the need arises

We believe that it takes a diverse team to build the best company we can. Jellyfish welcomes people from all backgrounds and especially encourages applications from members of groups underrepresented in the software industry.

A list of job experiences and qualification requirements is great, but humility, a performance-driven attitude, and a team-player approach are most important to us. We love to have fun and win in the process. We only hire people who have a passion for building great companies in an environment where a sense of humor is a must.

Occasional travel may be required.

Applicants must be authorized to work for Any employer in the US. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Let’s talk about us!

This is all about you, but you want to know a little about us. Jellyfish was started in 2017 as a team of three with one big idea: engineering is the core of modern business, so let’s create and manage it that way! With the help of our customers, we have built the first Engineering Management Platform, providing visibility into engineering organizations, their work, and how they operate. We enable leaders to align engineering decisions with business initiatives and deliver the right software efficiently and on time.