At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.
We use these values to fuel superior results:
Lock arms
We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.
Show hustle
We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.
Embrace change
From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next.
Elevate empathy
We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.
Never settle
We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.
But enough about us. Let’s talk about you.
The Director of Alliances is key to Horizontal Digital’s growth plans. We’re looking for candidates with a strong network in the DXP ecosystem who can use those connections to build and execute mutual success plans. This data-driven role requires detailed tracking of our day-to-day relationship as well as strategic input on our joint go-to-market efforts. The person will coordinate bi-directional information sharing and data tracking across marketing, sales and delivery organizations at both Horizontal and our partners.
What you’ll do:
- Independently manage and grow practice revenue with specific Horizontal partners.
- Work with the Head of Growth to develop and execute strategic alliance plans aligning with current market needs and the future growth of Horizontal Digital.
- Support the strategic objectives and interests of Horizontal and multiple partners to further these objectives through partnership.
- Demonstrate knowledge of partner’s strategy, go-to-market (GTM) propositions, markets, business challenges and customer opportunities.
- Leverage and grow an existing network of partner contacts to amplify Horizontal’s capabilities, securing, coordinating and attending meetings with executives, key leaders, sellers and other resources within Horizontal’s partner ecosystem.
- Develop and maintain broad and deep external relations with partner managers, partner marketing managers, and sales team members.
- Manage tracking of and reporting on the metrics on which our alliance is measured, including opportunities & associated ACV; projects & CSAT; and team certifications
- Play an influential leading role in business development activities with Horizontal’s partners, including but not limited to identifying joint rights to within sales pursuits, collaborating in joint marketing initiatives, uncovering new opportunities and ensuring that Horizontal’s brand positioning with the partner is strong
- Serve as a partner advocate inside the partners to generate leads from partner sales reps
- Identify new partnership opportunities that have high potential to drive new leads to Horizontal.
Who you are:
- You have strong (present) relationships with Alliance Managers, AEs and VPs with some or all of Horizontal’s partners, including: Sitecore, Contentstack, Optimizely, Shopify, Bynder, Aprimo, Coveo, Algolia, and Vercel.
- You have an ability to collaborate across the firm and across diverse alliance relationships
- You have exceptional written and verbal communication skills
- You pay high attention to detail and ability to manage and execute many priorities simultaneously
- Willingness to travel as needed if appropriate
What you bring:
- 5+ years experience selling into enterprise market or building alliance relationships
- Digital consulting experience (preferably in the DXP or Commerce space)
- Tenured experience building and managing complex, revenue-generating relationships
- Experience working at a startup or Digital Agency
- Business development experience in a consulting or channel environment
- A broad understanding of the digital ecosystem and how Horizontal can leverage best-in-class solutions to grow the business across partners
The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Top Skills
What We Do
Horizontal Digital is an experience forward consultancy that invests in understanding the needs, wants and ambitions of customers through the data they provide — data that is unlocked across every digital experience and engagement. We use this data to meet customers in the right moment, at the right time, on the right channel. And we amplify these moments with precise strategies, technologies and creative approaches to maximize their value.
Founded in 2003, we are a certified Minority Business Enterprise that proudly invests in diversity and growth of our in-house talent as well as our local communities through charitable and on-site volunteer efforts.
Horizontal Digital is headquartered in Minneapolis, MN. Additional U.S. offices are in Denver, Dallas and Indianapolis, with a global presence in Dubai; U.A.E.; Bengaluru, Vadodara and Pune, India; and Kuala Lumpur, Malaysia.
