Director, AI Strategy & Governance

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Director of AI Strategy & Governance to join our Lab team and make a difference! 

Intact Financial Corporation is on a mission to be the best AI shop in insurance, and we are looking for a Director of AI Strategy & Governance to play a pivotal role in this journey. As the Director of AI Strategy & Governance, you will be responsible for establishing and leading the company's AI governance framework to ensure the responsible, ethical, and compliant use of AI technologies across our global operations. You will be a key leader in shaping and nurturing our organization's approach to responsible AI innovation, championing the integration of ethical standards and transparent practices into our AI solutions. This role is critical to building and maintaining trust with our customers, regulators, and stakeholders as we continue to leverage AI to transform the insurance industry.

This role reports to the Vice President, Data and AI.

What you'll do here:

• Administer Intact’s AI Governance Framework: Lead the maintenance and continued development of an enterprise-wide AI governance framework, policies, and procedures. This framework will address the entire AI lifecycle, from data preparation and model development to deployment and monitoring, including the tracking of financial benefits.
• Lead GenAI enablement and adoption across business units, including the adoption playbook, as well as support for selecting the right GenAI tools to maximize business value while managing risk.
• Ensure Regulatory Compliance: Stay ahead of the rapidly evolving global AI regulatory landscape, including the EU AI Act, and ensure that all of Intact's AI systems and practices are compliant with applicable laws and regulations. You will be responsible for systematically validating compliance with AI regulations.
• Risk Management: Identify, assess, and mitigate AI-related risks, including algorithmic bias, data privacy, model inaccuracies, and security vulnerabilities. You will develop robust risk management frameworks to manage these risks effectively.
• Champion our AI strategy story: Oversee the Strategy team responsible for coordinating and creating strategic presentations that effectively convey the company's AI, data, and digital strategies, vision, and value proposition. The function of this team involves monitoring progress against strategic objectives through collaboration with the Lab management team, participating in strategic planning forums, preparing briefing notes for senior executives, and interacting with senior stakeholders to support decision-making and advance initiatives.
• Ethical Oversight and Responsible AI: Champion the ethical and responsible use of AI across the organization. Promote transparency, fairness, and accountability in all AI-driven decision-making processes.
• Stakeholder Collaboration: Work closely with cross-functional teams, including data science, legal, compliance, information security, and business units, to align AI governance with broader organizational objectives. You will provide guidance and education to teams on AI governance best practices. 
• Governance and Reporting: Prepare the AI governance steering committee and specialized working groups. You will prepare and present regular reports on AI governance activities, risks, value generation and compliance to senior leadership.

What you bring to the table:

• Bachelor’s Degree or higher in Business, Economics, Actuarial Sciences, Computer Science, Legal or a related field.
• Data science enthusiast with a background in a related field, including (but not limited to): machine learning, computer science, software engineering, physics, actuarial science, mathematics, statistics, law and ethics, and global economics.
• Minimum 10 years of relevant experience, including 3 as a manager.
• Strong ability & political sense to influence various level of management.
• Make strategic decisions independently and collaboratively with others.
• Lead with vision and values.
• Superior negotiating skills, foster engagement and develop strategic working relationships.
• Facilitate change by taking risks.
• Excellent written and verbal communications skills.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
• No Canadian work experience required, however must be eligible to work in Canada.

#LI-Hybrid 

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.