About this opportunity:
This role Director AI Solutions & Architecture is a senior customer-facing AI technology leader responsible for shaping, architecting, and accelerating AI-led transformation across strategic customers. This is a highly technical and hands-on role that combines deep AI expertise, solution architecture, consulting, and business leadership to take AI initiatives from concept to production.
What you will do:
AI Strategy & Transformation Leadership
- Act as the trusted AI advisor to customer executives, CTOs, CIOs, architects, and technology leaders.
- Define AI transformation strategies, roadmaps, investment priorities, and business value realization plans.
- Identify and create new AI-led business opportunities across Networks, Operations, Enterprise IT, Cloud, Security, and Digital Services.
- Drive executive discussions around AI governance, responsible AI, and AI operating models.
Hands-On AI Solution Architecture
- Design end-to-end AI architectures spanning LLMs, Agentic AI, RAG, Knowledge Graphs, Data Platforms, Automation, and Cloud-native environments.
- Lead technical discovery workshops, architecture reviews, solution design sessions, and AI use-case assessments.
- Build and validate AI solution blueprints, reference architectures, and proof-of-value frameworks.
- Work directly with engineering teams to ensure AI solutions are scalable, secure, and production-ready.
AI Adoption & Innovation Acceleration
- Serve as the catalyst for AI adoption across customer organizations.
- Identify high-impact use cases and accelerate movement from ideation to production deployment.
- Establish AI incubation programs and innovation initiatives with customers.
- Drive AI literacy, adoption, and executive sponsorship across customer stakeholders.
- Challenge the status quo and continuously identify opportunities where AI can simplify, automate, and transform operations.
Technical Leadership & Ecosystem Engagement
- Act as the bridge between customer requirements and Ericsson's Business Areas, Product Development Units, and Solution Areas.
- Influence Ericsson's AI product roadmap through direct customer engagement and market insights.
- Provide technical leadership during major customer pursuits, proposals, and transformation programs.
AI Delivery & Value Realization
- Ensure successful transition of AI initiatives from concept, pilot, and proof-of-value into production environments.
- Support customers in establishing AI operating models, governance frameworks, and value tracking mechanisms.
- Drive measurable outcomes including productivity gains, automation benefits, operational efficiency, and customer experience improvements.
The skills you bring
- 15+ years of experience in AI, Software Engineering, Cloud, Enterprise Architecture, Data Platforms, Consulting, or Telecommunications.
- Strong hands-on experience with Generative AI, Agentic AI, LLMs, RAG, Vector Databases, AI Agents, MCP Frameworks, and AI Orchestration Platforms.
- Experience building, deploying, or operationalizing AI solutions in enterprise or telecommunications environments.
- Deep understanding of cloud-native architectures, APIs, microservices, Kubernetes, automation platforms, and modern data ecosystems.
- Proven ability to translate complex business challenges into scalable AI solutions.
- Strong executive presence with the ability to influence both CXOs and senior technical stakeholders.
- Entrepreneurial mindset with a passion for innovation, experimentation, and technology disruption.
- Demonstrated ability to drive AI adoption, challenge conventional approaches, and create new business opportunities.
Skills Required
- 15+ years of experience in AI, Software Engineering, Cloud, Enterprise Architecture, Data Platforms, Consulting, or Telecommunications.
- Strong hands-on experience with Generative AI, Agentic AI, LLMs, RAG, Vector Databases, AI Agents, MCP Frameworks, and AI Orchestration Platforms.
- Experience building, deploying, or operationalizing AI solutions in enterprise or telecommunications environments.
- Deep understanding of cloud-native architectures, APIs, microservices, Kubernetes, automation platforms, and modern data ecosystems.
- Proven ability to translate complex business challenges into scalable AI solutions.
- Strong executive presence with the ability to influence CXOs and senior technical stakeholders.
- Experience leading technical discovery workshops, architecture reviews, solution design sessions, and AI use-case assessments.
- Ability to drive AI adoption, establish AI operating models and governance, and measure value realization.
- Entrepreneurial mindset with a passion for innovation, experimentation, and technology disruption.
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage includes employer‑verified medical, dental, and vision plans, along with HSAs/FSAs and EAP/mental‑health support. Wellbeing initiatives are highlighted as part of Life at Ericsson.
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Retirement Support — Retirement programs include a 401(k) with company matching that is employer‑verified, with mentions of match levels varying by time and team and pension support in some regions. This is frequently cited as a solid pillar of the package.
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Parental & Family Support — Paid parental leave is described as competitive in many U.S. postings, with examples up to 16 weeks maternity and 6 weeks parental/adoption at 100% pay. Family‑friendly policies and return‑to‑work support are also called out.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
