The Role
Lead design, development, and productionization of enterprise-scale AI/ML and Generative AI (LLM and agentic) solutions. Build and mentor a global AI engineering organization, define AI-enabled SDLC and platforms, partner with product and business teams, champion responsible AI, and drive measurable business outcomes from AI investments.
Summary Generated by Built In
Requisition Number: 2374587
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Technical Leadership & Delivery
- Lead the design, development, and deployment of enterprise-scale AI/ML and Generative AI solutions, including LLM and agentic systems (e.g., OpenAI, Gemini, Claude, Copilot)
- Define and scale AI-driven engineering practices, including AI-enabled SDLC (AIDLC) frameworks, tools, and reusable platforms
- Drive the productionization of AI solutions, including performance optimization, monitoring, observability, and reliability
- Apply AI-driven automation and agent-based workflows to improve engineering productivity, quality, and speed to market
- Team Leadership
- Build, lead, and mentor a high-performing, globally distributed team of AI/ML leaders, AI/agentic engineers, and full-stack and quality engineers
- Own talent development, including hiring, upskilling, performance management, and career growth
- Foster a culture of innovation, experimentation, and continuous learning
- Stakeholder & Business Engagement
- Partner with Product, Business, and Platform teams to define AI-driven solutions aligned to strategic priorities
- Drive alignment on roadmap, prioritization, and delivery outcomes across cross-functional teams
- Resolve complex technical and organizational challenges spanning engineering, data, infrastructure, and business domains
- Influence product and business strategy by bringing a strong AI/ML perspective to decision-making
- Thought Leadership & Evangelism
- Stay current with emerging trends in AI, LLMs, and agentic systems, and translate them into enterprise opportunities
- Champion responsible AI practices, including governance, risk management, and ethical use
- Build and communicate compelling narratives demonstrating business value and impact of AI initiatives
- Represent the organization in internal and external forums as a leader in AI innovation
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Undergraduate degree or equivalent experience
- 15+ years of experience in software engineering, with significant focus on AI/ML and data-driven systems
- 5+ years of experience designing and deploying cloud-native solutions (Azure or AWS), including scalable AI/ML workloads
- 4+ years of experience leading large-scale AI/ML engineering organizations (20-50+ team members) with globally distributed teams
- 2+ years of Hands-on experience with Python and modern ML/GenAI frameworks (e.g., PyTorch, TensorFlow, LLM ecosystems, RAG, agent frameworks)
- Experience implementing AI-enabled software development lifecycle practices (AIDLC) and related tools/frameworks like BMAD, SpecKit
- Demonstrated ability to connect AI investments to measurable business outcomes (ROI, efficiency, growth, risk reduction)
- Flexibility to collaborate with global teams, including overlap with US-based stakeholders as needed
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Undergraduate degree or equivalent experience
- 15+ years software engineering experience with focus on AI/ML and data-driven systems
- 5+ years designing and deploying cloud-native solutions on Azure or AWS
- 4+ years leading large-scale AI/ML engineering organizations (20-50+ team members) with globally distributed teams
- 2+ years hands-on experience with Python and modern ML/GenAI frameworks (PyTorch, TensorFlow, LLM ecosystems, RAG, agent frameworks)
- Experience designing and deploying LLMs and agentic systems (e.g., OpenAI, Gemini, Claude, Copilot)
- Experience implementing AI-enabled SDLC practices (AIDLC) and related tools/frameworks like BMAD, SpecKit
- Demonstrated ability to connect AI investments to measurable business outcomes (ROI, efficiency, growth, risk reduction)
- Flexibility to collaborate with global teams, including overlap with US-based stakeholders
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
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Parental & Family Support — Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
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Wellbeing & Lifestyle Benefits — Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
