As part of the Data Insights & AI Department (DIA), you will lead Hapag-Lloyd's AI transformation journey by establishing and operating our AI Lab. This space will serve as the centre for AI discovery, ideation, and incubation across our global organization. You will work in close collaboration with the AI Hub and the Hapag-Lloyd Academy to identify high-impact AI opportunities, help mature promising ideas into solid business cases, and ensure our AI investments deliver measurable value. You will facilitate targeted awareness & ideation sessions, rigorously filter AI opportunities for real business impact, and guide the most promising ideas through to a decision stage – with a compelling business case and, where appropriate, a Minimal Viable Product (MVP) together with the AI Hub.
Responsibilities- Establish, operate, and continuously evolve the AI Lab as Hapag-Lloyd's AI incubation, incubation, and innovation space
- Build AI awareness and adoption through targeted workshops, demo days, and hands-on experiences for diverse audiences: from frontline employees up to the Executive Board
- Systematically identify and filter AI opportunities for real business impact – applying rigorous evaluation criteria to separate high-potential ideas from noise and focusing resources on initiatives that can deliver measurable value
- Mature promising AI ideas into solid, investment-ready business cases – partnering with Hapag-Lloyd departments to quantify impact, define success metrics, and validate feasibility through MVP development where appropriate
- Build and strengthen external partnerships to scale the AI Lab’s reach and impact
- Several years of leadership experience in innovation or transformation roles, with proven ability to inspire and educate diverse audiences
- Ability to rethink business processes and set ambition levels along technological capabilities together with relevant stakeholders
- Experience in workshop design and change management
- Understanding of AI technologies, applications, and business integration with ability to translate complex concepts for non-technical audiences
- Exceptional presentation and facilitation skills, with ability to engage stakeholders including C-suite executives
- Strong experience in project management and in managing concurrent initiatives
- Background in shipping, logistics, or similar operational industries preferred
- Fluency in English; additional languages advantageous
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.
- Exciting challenges, real responsibility, and the opportunity to make your own ideas visible in a wide range of projects
- Individual development through our Hapag-Lloyd LEARNING CAMPUS, international perspectives, and mentoring programs that genuinely advance your career
- Attractive compensation (14 monthly salaries) as well as strong social benefits in a financially stable company
- 30 days of vacation, flexible working hours, capital forming benefits, and a future oriented pension plan (MYPENSION)
- A modern hybrid work model (3 days office / 2 days remote) and a workplace in a prime downtown location at Ballindamm
- Mobility benefits such as subsidies for public transportation, as well as bicycle leasing via JobRad
- Comprehensive health and sports offerings (e.g., yoga, sailing, company doctor) plus EGYM Wellpass
- A company restaurant with freshly prepared meals every day and a coffee bar with a wide selection
Skills Required
- Several years of leadership experience in innovation or transformation roles
- Ability to rethink business processes and set ambition levels with stakeholders
- Experience in workshop design and change management
- Understanding of AI technologies, applications, and business integration
- Ability to translate complex technical concepts for non-technical audiences
- Exceptional presentation and facilitation skills, including engagement with C-suite
- Strong project management skills and experience managing concurrent initiatives
- Background in shipping, logistics, or similar operational industries
- Fluency in English
- Additional languages
What We Do
With a fleet of 280 modern container ships and a total transport capacity of 2.1 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,700 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.1 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. Around 2,900 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
