Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
We're looking for a Director of AI Enablement to lead Crunchyroll's enterprise-wide AI Enablement function and accelerate how AI gets adopted across the company.
This is not a traditional transformation or change-management role. We are looking for someone who can work directly with teams to understand how work gets done today, identify where AI and agents can materially improve or redesign those workflows, and turn those opportunities into practical solutions.
Reporting to the Head of Executive Office, you will own the AI Enablement agenda across Crunchyroll. You will lead a lean team, partner closely with Engineering, Enterprise Technology, Data, and other functions, and bring in external AI expertise where it can accelerate progress.
The mandate is designed to evolve. Success means building the capabilities, workflows, tools, and operating muscle so AI becomes embedded in how teams work across Crunchyroll.
Core Areas of Responsibility
- Own Crunchyroll's enterprise-wide AI Enablement strategy, roadmap, priorities, and operating model
- Work directly with teams across Crunchyroll to understand their workflows, identify high-value AI opportunities, and redesign how work gets done using AI, agents, and automation
- Translate business problems into clear AI use cases and workflows, moving opportunities from discovery to prototype, implementation, and adoption
- Help teams determine where AI can create meaningful value, including when to use simple AI tools, agentic workflows, automation, or deeper technical solutions
- Partner with Engineering, Enterprise Technology, Data & Insights, IT, and other technical teams to move solutions from concept into scalable, secure, and production-ready applications
- Own the company-wide AI learning and capability-building agenda, ensuring teams have the right programs, resources, experiences, and expertise to build practical AI fluency and apply it to their work
- Identify, screen, and manage external AI experts, vendors, and partners who can accelerate capability-building, workflow redesign, and solution delivery
- Build repeatable approaches, playbooks, and patterns that allow successful AI use cases and workflows to scale across functions
- Establish the milestones, metrics, and governance for AI adoption and report progress through the Executive Office's existing operating cadence
- Lead and develop a lean, high-performing AI Enablement team, setting priorities and concentrating resources on the highest-impact opportunities
- Build networks and communities of practice across the company that help AI expertise and successful ways of working spread beyond the central team
- Stay close to developments across AI, agentic systems, tools, and platforms, and translate what matters into practical opportunities for Crunchyroll
We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.
About YouWe get excited about candidates, like you, because...
- 12+ years of experience, starting in engineering, computer science, software development, or a similar technical field before moving into strategy, management consulting, business transformation, or AI enablement
- Proven experience leading enterprise AI enablement or AI transformation across multiple teams or functions
- Track record of redesigning multiple complex, manual workflows using AI, agents, and automation, with measurable business impact
- Strong ability to understand how a team works today, identify where AI can create value, and define a better way of working
- Technical fluency in GenAI, AI agents, automation, APIs, data, and enterprise technology, without needing to be the person who builds the solution
- Experience translating business needs into clear AI use cases and workflow designs that Engineering, ML, Data, or other technical teams can build and scale
- Strong judgment about when to use existing AI tools, agents, automation, or more complex technical solutions
- Experience setting AI priorities and taking initiatives from opportunity identification through implementation, adoption, and results
- Strong executive communication and influencing skills, with the ability to work across business and technical teams
- Experience leading small, high-performing teams
- MBA or other advanced business degree preferred, but not required
The Executive Office enables enterprise alignment, executive execution, and strategic acceleration, working to keep Crunchyroll's highest-priority work moving with clarity and speed.
AI Enablement sits within the Executive Office and serves as the company-wide capability responsible for accelerating practical AI adoption across Crunchyroll. The team works across functions to identify opportunities, redesign workflows, build organizational capability, and connect teams with the technology and expertise needed to put AI into practice.
Why you will love working at CrunchyrollIn addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Flexible time off policies allowing you to take the time you need to be your whole self.
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Skills Required
- 12+ years of experience, beginning in engineering, computer science, software development, or a similar technical field before transitioning into strategy, management consulting, business transformation, or AI enablement
- Experience leading enterprise AI enablement or AI transformation across multiple teams or functions
- Demonstrated success redesigning complex manual workflows using AI, agents, and automation with measurable business impact
- Ability to understand existing team workflows, identify AI opportunities, and define improved ways of working
- Technical fluency in generative AI, AI agents, automation, APIs, data, and enterprise technology
- Experience translating business needs into AI use cases and workflow designs that technical teams can build and scale
- Judgment in selecting existing AI tools, agents, automation, or complex technical solutions
- Experience managing AI initiatives from opportunity identification through implementation, adoption, and results
- Strong executive communication and influencing skills across business and technical teams
- Experience leading small, high-performing teams
- MBA or other advanced business degree
What the Team is Saying
Crunchyroll Compensation & Benefits Highlights
-
Healthcare Strength — Healthcare is described as fully covered in the U.S., with dental and vision plus HSA/FSA options, and access to Sony Pictures’ comprehensive medical programs and resources. Family-building and caregiving supports such as fertility coverage and backup care are also documented in Sony’s benefits materials.
-
Retirement Support — Retirement support includes a 401(k) plan administered via Sony with an employer match and documented first‑day eligibility/enrollment timelines. Plan guides and SPDs are accessible through the Sony benefits hub.
-
Leave & Time Off Breadth — Time away is framed around Flexible Time Off in U.S. roles alongside paid parental leave. Additional paid leave types and hybrid work practices are referenced across public materials and listings.
Crunchyroll Insights
What We Do
At Crunchyroll, we deliver what anime fans love—anytime, anywhere. With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.
Why Work With Us
We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.
Gallery
.jpg)
.jpg)
.jpg)
.png)
.jpg)
.jpg)
Crunchyroll Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Three in-person days per week. Tuesdays, Wednesdays, and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if they please.
