Director, AI Education & Training

Job Description Summary

Design and deliver role-based AI training that enables employees to use AI tools effectively in their day-to-day work. This role translates AI capabilities into practical learning experiences that drive measurable adoption and productivity.

Job Description

Please note: This role is NOT eligible for Work Visa sponsorship, either currently or in the future. 

Responsibilities

• Develop training materials (presentations, scripts, labs, assessments)

• Break down complex AI topics into clear, concise modules (microlearning)

• Design practical exercises and simulations tied to real workflows

• Build step-by-step labs that teach users how to apply AI tools

• Maintain and update training materials on a defined cadence

• Retire outdated content as tools and policies evolve

• Manage content within LMS or internal knowledge platforms

Skills

• Demonstrated experience leading technology adoption or enablement programs.

• Skilled at building learning paths, writing comms, and facilitating live sessions.

• Familiarity with generative AI tools and enterprise governance basics preferred.

• Excellent organization and stakeholder management across multiple teams.

Education

• Minimum of a Bachelor's degree.

• 8-10+ years in instructional design, learning and development, or related field

• Proven experience building structured training programs and curricula

• Ability to simplify technical concepts for non-technical audiences

• Experience designing hands-on, scenario-based learning

• Experience with LMS platforms and digital learning tools

Education

Bachelor’s: Computer and Information Science, Bachelor’s: Information Technology, High School (HS) (Required)

Work Experience

General Experience – 10 to 15 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.  Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 
We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. 

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