Director, AI & Business Automation

Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters.
Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running.

Our IT team is a key contributor at the heart of our operations, collaborating closely with teams across the organization to drive business value. We encourage our team members to be innovators, actively seek solutions, and meet challenges head-on.

From end-user support to pioneering IT solutions and business applications, we continuously advance our capabilities. As a leader in Zero Trust Segmentation—protecting organizations from cyber threats like ransomware—Illumio recognizes the critical role of robust IT infrastructure. Our IT team is a vital and esteemed strategic partner throughout the company.

You will report to the CIO and lead enterprise-wide AI transformation initiatives focused on Agentic AI, hyper-automation, intelligent workflows, enterprise business systems modernization, and AI governance. Partner with executive leadership to design and operationalize scalable AI-first business processes that improve productivity, operational efficiency, employee experience, and revenue growth.

Key Responsibilities:

• Define and execute enterprise AI transformation strategy aligned with business objectives.

• Architect and scale Agentic AI workflows and intelligent automation solutions across Finance, HR, GTM, Legal, IT, and Operations.

• Establish AI Governance frameworks, risk controls, compliance standards, and responsible AI operating models.

• Lead AI & Automation Centers of Excellence (CoE) to standardize reusable frameworks, best practices, deployment and scalable delivery models.

• Evaluate and implement enterprise AI platforms including LLM ecosystems, orchestration tools, RPA, and workflow automation platforms.

• Drive business process transformation using platforms such as Copilot, Claude, Workato, UiPath, Glean, OpenAI, and enterprise SaaS applications.

• Partner with C-level executives, and business stakeholders to identify high-ROI automation opportunities.

• Lead enterprise architecture initiatives, systems integrations, and technology rationalization programs.

• Build executive dashboards and KPI frameworks to measure AI adoption, productivity gains, operational efficiency, and ROI.

• Manage globally distributed teams.

• Support integration strategy, and platform consolidation initiatives.
  

• 15+ years in enterprise technology, AI automation, enterprise architecture, or digital transformation leadership.

• Proven experience implementing AI-first enterprise operating models and agentic workflows.

• Strong understanding of LLM ecosystems, AI governance, enterprise integrations, automation architecture, and scalable SaaS platforms.

• Experience with enterprise systems such as NetSuite, Salesforce, Workday, ServiceNow, and iPaaS/RPA technologies.

• Executive presence with demonstrated ability to influence C-level stakeholders and lead cross-functional transformation initiatives.

• Experience driving measurable ROI through automation and AI adoption.

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Our Commitment

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions creates a culture of belonging, drives our future, and makes us stronger together in support of our customers and their success.

All official job offers from our company are extended directly by our recruitment team and will be sent through an official E-Signature document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details or social security numbers. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a background check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Illumio will consider for employment qualified applicants with arrest and conviction records.