Director, AI & Automation

Posted 3 Days Ago
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Indianapolis, IN, USA
In-Office
Expert/Leader
Angel or VC Firm • Information Technology
The Role
Leads KSM’s AI and automation practice, overseeing client engagements from discovery through production. Responsibilities include solution strategy, delivery quality, budgets, governance, platform selection, go-to-market execution, sales, partner management, and practice development. The role also builds service offerings, drives measurable client outcomes, develops executive relationships, and mentors team members while scaling an entrepreneurial AI and data consulting pillar.
Summary Generated by Built In

Job Description:

We’re KSM, one of the top 50 largest independent advisory, tax, and audit firms in the United States. But more than our size, it’s our people and culture that set us apart. We believe great things happen when people are supported, challenged, and given the freedom to do their very best work. That’s why we’ve built a workplace where your career and personal life can thrive together – where you have the flexibility to manage your time, the resources to grow, and a team that genuinely cares about your success.

We’ve been employee-owned since 2001, giving every team member a stake in our collective success. This ownership mentality fosters a culture of collaboration, curiosity, and excellence  – where new ideas are welcomed, different perspectives are valued, and you’re encouraged to explore what excites you most. Whether you’re expanding your skills, tackling new challenges, or making an impact beyond the office, we provide the resources and support to help you grow in the direction that’s right for you.

At KSM, your contributions matter – not just to the firm, but to your colleagues, clients, and the communities we serve across the U.S. If you’re looking for a place where you can do meaningful work, build lasting relationships, and grow in ways that align with what’s most important to you, we’d love to meet you.

Position Summary:

Katz, Sapper & Miller (KSM) is seeking a Director of AI & Automation to lead a new pillar within our growing Intelligent Technology Services (ITS) practice. This role owns the strategy, growth, and delivery of KSM’s AI & automation services — helping clients strengthen their data foundations, implement intelligent business workflows, and continuously improve the value those solutions deliver.

As a Director, you will build on trusted client relationships to solve well-defined business problems, lead engagements from discovery through production, and shape the service offerings, standards, and partnerships that allow the pillar to scale. The position carries accountability for engagement quality, delivery economics, and client outcomes, along with the opportunity to build and develop the team delivering the work.

This is a highly visible, entrepreneurial role for someone who wants to build a practice — not just run one — with exposure to a wide variety of industries, technologies, and client challenges.

Responsibilities:

  • Lead end-to-end AI, automation, and data engagements with accountability for delivery quality, timelines, budgets, and client outcomes.
  • Partner with client executives to identify business needs, shape solution direction, and translate objectives into production-ready solutions.
  • Drive measurable client value by prioritizing outcomes such as time, throughput, and revenue, with measurement built into delivery.
  • Provide solution leadership across AI, automation, and modern data architectures, ensuring production workflows include appropriate governance, evaluation, and support practices.
  • Ensure data governance, security, access management, and compliance considerations are incorporated into solution design and delivery.
  • Build and scale the practice through the development of service offerings, delivery standards, reusable assets, and internal enablement.
  • Develop and execute the practice’s go-to-market strategy in collaboration with Marketing and firm stakeholders.
  • Lead the sales cycle for AI, automation, and data opportunities, from discovery and solution development through estimation, proposal development, and scoping.
  • Manage strategic technology partner relationships and inform platform selection based on client demand, interoperability, economics, and risk.
  • Advance ITS growth by identifying cross-practice opportunities and coordinating delivery with other service leaders.
  • Serve as a visible thought leader by contributing client and market insights and supporting marketing and firmwide sales efforts.
  • Lead, mentor, and develop team members and delivery partners, with ownership of performance management, coaching, and career development.

Requirements/Qualifications:

  • Bachelor’s degree in Information Systems, Computer Science, Data and Analytics, Engineering, Business, or a related field.
  • Twelve or more years of progressive experience in data, analytics, AI, automation, or technology consulting delivery, preferably within consulting or professional services.
  • Demonstrated experience leading end-to-end AI, automation, or data engagements with accountability for quality, timelines, budgets, and client outcomes.
  • Experience building or scaling a practice or service line, including service offering development, pricing, and delivery economics.
  • Experience leading go-to-market execution that converts client relationships and referrals into paid engagements.
  • Experience placing AI, automation, or data solutions into production, including governance, evaluation, adoption, and ongoing support considerations.
  • Working knowledge of enterprise AI and data platforms, and the ability to evaluate platform tradeoffs objectively.
  • Experience developing client relationships and managing executive communication, including proactive management of delivery risks and issues.
  • Experience leading, mentoring, and developing professionals, including responsibility for performance management and career development.
  • Relevant certifications in AI, cloud platforms, data platforms, automation, or data governance are beneficial but not required.
  • Excellent written and verbal communication skills, with the ability to synthesize complex findings clearly for executive audiences.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, sex, sexual orientation, gender identity, disability, genetic information, national origin, race, religion, veteran status, or any other protected category. 

KSM only accepts resumes directly submitted by a candidate and referrals submitted by current KSM employees. Unsolicited resumes or candidate profiles sent by staffing agencies and fee-based referral services will not be considered outside of a signed KSM vendor contract. KSM will not pay a fee to recruiters or agencies that do not have a signed KSM vendor contract.

Skills Required

  • Bachelor’s degree in Information Systems, Computer Science, Data and Analytics, Engineering, Business, or a related field.
  • Twelve or more years of progressive experience in data, analytics, AI, automation, or technology consulting delivery.
  • Experience leading end-to-end AI, automation, or data engagements with accountability for quality, timelines, budgets, and client outcomes.
  • Experience building or scaling a practice or service line, including service offering development, pricing, and delivery economics.
  • Experience leading go-to-market execution that converts client relationships and referrals into paid engagements.
  • Experience placing AI, automation, or data solutions into production, including governance, evaluation, adoption, and ongoing support.
  • Working knowledge of enterprise AI and data platforms and the ability to evaluate platform tradeoffs objectively.
  • Experience developing client relationships and managing executive communication, including delivery risks and issues.
  • Experience leading, mentoring, and developing professionals, including performance management and career development.
  • Relevant certifications in AI, cloud platforms, data platforms, automation, or data governance.
  • Excellent written and verbal communication skills, with the ability to synthesize complex findings for executive audiences.
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The Company
HQ: Indianapolis, IN
690 Employees
Year Founded: 1942

What We Do

KSM (Katz, Sapper & Miller) is a nationally recognized advisory, tax, and audit firm. Through our deep experience across multiple disciplines and industries, we help our clients make sense of where they’ve been, what’s on the horizon, what’s changing, and what they need to do to prosper in the years ahead. We leverage emerging technologies, combined with our people’s differing perspectives, ingenuity, and creativity, to help our clients solve their most difficult challenges. KSM’s mission is also our passion and our commitment: We inspire great people to do great things. Our success starts with our people, the true assets of our firm. KSM is a place where you’ll be encouraged to find your purpose, exercise your creativity, and drive innovation forward. It’s a place where you’ll be challenged, advance quickly, and work in a stimulating, flexible, and supportive environment. At KSM, we’re always looking for remarkable people to join our team. Check our Jobs section to explore a career full of possibilities

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