Director - Agentic Trust Product Acceleration

Posted 2 Hours Ago
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Toronto, ON, CAN
Hybrid
150K-234K Annually
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Lead development, scaling, and commercialization of Agentic Trust solutions across identity, fraud, and cybersecurity verticals. Translate strategy into product roadmaps, manage cross-functional execution with Product and Engineering, ensure platform alignment and scalability, and drive market readiness and commercialization of AI-driven trust and safety offerings.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director - Agentic Trust Product Acceleration
Overview:
The Director, Agentic Trust Product Acceleration is responsible for building, scaling, and operationalizing Agentic Trust solutions across all Security Solutions Organization (SSO) verticals (including Identity & Fraud, Cybersecurity, and Disputes & Experience), enabling secure and trusted agentic commerce experiences. This role executes against defined strategy to deliver scalable, market-ready capabilities.
Operating within Security Solutions, the Director advances Mastercard's trust and safety strategy for agentic commerce by partnering closely with Product, Engineering, and Foundry teams to design, develop, and bring solutions to market at scale.
Role Responsibilities:
Product Strategy & Execution • Translate strategic priorities into actionable product roadmaps and execution plans • Drive end-to-end execution from concept through market testing and scale
Innovation & Capability Development • Incubate and scale Agentic Trust solutions across key domains (e.g., identity, fraud, cyber) • Ensure alignment with enterprise product and innovation priorities
Execution & Delivery • Lead cross-functional execution across Product, Engineering, and Foundry teams • Ensure initiatives progress against defined goals, timelines, and success measures
Scalability & Platform Alignment • Ensure solutions are scalable, interoperable, and aligned with platform and data capabilities
Market Readiness & Commercialization • Prepare solutions for market readiness, including value proposition and portfolio integration • Maintain focus on speed, quality, and customer relevance across the product lifecycle
All About You:
• Strong experience leading product delivery in complex, technology-driven environments, with ownership of end-to-end lifecycle from concept through scale • Proven track record of building and scaling new products or capabilities, including early-stage incubation, market validation, and commercialization • Ability to translate strategy into tangible product outcomes, driving clarity on scope, milestones, and success metrics • Experience operating in highly matrixed environments, with the ability to drive execution across multiple teams without direct authority • Strong understanding of platform thinking and scalable architectures, ensuring solutions are interoperable and aligned with broader data and platform capabilities • Execution-focused mindset with a strong bias for action, able to operate with speed while maintaining quality and rigor • Strong commercial acumen, with experience preparing products for market (e.g., value proposition, readiness, integration into portfolio) • Excellent communication and stakeholder management skills, with the ability to align teams and drive delivery under pressure • Experience across agentic commerce, AI-driven solutions, trust and safety, fraud, identity, or cybersecurity domains • Ability to thrive in fast-paced, ambiguous environments, with a focus on outcomes and impact
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.
Pay Ranges
Toronto, Canada: $150,000 - $234,000 CAD
Vancouver, Canada: $150,000 - $234,000 CAD

Skills Required

  • Proven experience leading end-to-end product delivery in complex, technology-driven environments
  • Track record building and scaling new products or capabilities, including incubation, market validation, and commercialization
  • Ability to translate strategy into tangible product roadmaps, scope, milestones, and success metrics
  • Experience operating in highly matrixed environments and driving cross-functional execution without direct authority
  • Strong understanding of platform thinking and scalable architectures, ensuring interoperability with data and platform capabilities
  • Execution-focused mindset with bias for action while maintaining quality and rigor
  • Strong commercial acumen, including preparing products for market and integrating into portfolios
  • Excellent communication and stakeholder management skills, able to align teams and deliver under pressure
  • Domain experience across agentic commerce, AI-driven solutions, trust and safety, fraud, identity, or cybersecurity
  • Willingness to abide by Mastercard security policies and complete mandatory security trainings

What the Team is Saying

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

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