What You'll Do
- Top Three Strategic Priorities:
- 1. Architect and Deploy the Agentic Infrastructure Layer
- Design and implement a scalable runtime environment purpose-built for a media and commerce organization, including:
- Agent orchestration and task routing
- Quality gates and human-in-the-loop checkpoints
- Logging, observability, and convergence tracking
- CI/CD and deployment pipelines
- On-premise or hybrid environment architecture
- This foundation must be secure, extensible, and maintainable by the existing engineering team
- 2. Lead the Tool Replacement Program
- Audit current SaaS licenses and identify high-cost, high-leverage replacement opportunities (e.g., CRM, analytics, workflow tools)
- Using agentic development practices:
- Build internal tools with AI agents writing and testing code
- Maintain human review at critical checkpoints
- Deliver measurable license cost reductions
- Demonstrate infrastructure ROI within the engagement period
- The objective: prove the system’s value by using agents to build the tools themselves
- 3. Codify Operational Workflows into a Reusable Skills Library
- Partner across departments to:
- Identify and document high-impact operational workflows
- Encode them into version-controlled, reusable agent “skills”
- Transform tribal knowledge into durable company-owned IP
- The result: a scalable library of automated capabilities that can operate independently of the engagement
- Key Responsibilities:
- Architect and deploy the agentic infrastructure layer in collaboration with executive leadership and the Platform Studio engineering team
- Design a modern, growth-oriented data access layer built on existing Snowflake infrastructure and related data sources
- Enable agent-native querying, rapid experimentation, and insight generation
- Evaluate and integrate open-source orchestration tools to maintain vendor-agnostic flexibility
- Implement test-driven development enforcement, intelligent retry logic, and convergence tracking
- Establish governance frameworks with human-in-the-loop checkpoints for production deployment and auditability
- Embed seamlessly with existing engineering teams—building trust, not parallel power structures
- Develop documentation, training protocols, and knowledge-transfer systems to ensure long-term sustainability
- Partner with the COO and department leaders to prioritize automation initiatives that simultaneously reduce cost and increase velocity
- Foster a culture shift toward agentic development as a core capability within the organization
Who You Are
- Proven experience building and deploying AI agent infrastructure in production environments
- Deep proficiency across LLM orchestration frameworks, retrieval-augmented generation (RAG), prompt engineering, and agentic coding workflows
- Strong systems architecture background with infrastructure designed for long-term maintainability
- Experience with data engineering and analytics infrastructure (Snowflake and API-based systems preferred)
- Comfort evaluating and integrating open-source tooling within a multi-model ecosystem (e.g., Claude, Codex, Gemini, open-source models)
- Git-native workflow mindset (branches, PRs, CI/CD, TDD)
- Exceptional ability to translate complex architecture into business-aligned outcomes
- Experience embedding within existing teams and leaving them stronger than you found them
- Media, entertainment, or commerce industry experience preferred but not required
- Comfortable with whiteboarding systems with executive leadership
- Creating shipping production-ready pipelines
- Reviewing agent-generated code
- Ability to train teams to extend what you’ve built
- Success Metrics (By the end of the 12 week engagement, you will have delivered):
- A working agent runtime environment with orchestration, logging, quality gates, and CI/CD pipelines
- At least two deployed internal SaaS replacements with documented cost savings
- A versioned skills library containing a minimum of ten codified operational workflows
- A defined and partially implemented data access layer serving both human users and AI agents
- Complete knowledge transfer to the existing engineering team
- Seamless organizational integration with no structural friction
- What Success Looks Like:
- Success is not measured solely by architectural elegance – It is measured by operational independence
- Workflows that execute autonomously
- Tools built internally rather than rented
- Data systems that surface insights proactively
- An engineering organization fluent in agentic development
Top Skills
What We Do
Complex NTWRK champions the people, brands and new trends you need to know now, will obsess over next, and we build consumer universes around them. We're what a modern entertainment company looks like and what others have followed since 2002. From pop culture and style (Complex), music discovery (Pigeons and Planes), sneaker news (Sole Collector) to our festival of cultural convergence (ComplexCon) — if you want to be part of what's next and build valuable relationships with the audiences who live in it, join us at Complex NTWRK. Complex NTWRK creates and distributes original programming with premium distributors including Netflix, Hulu, Facebook, Snap, Fuse, Pluto TV, Roku and more. Our content spans across music to movies, sports to video games, sneakers, fashion to food and more. In 2016, Complex launched its flagship event ComplexCon in Long Beach, California, to bring the "Internet to life."
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