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Closing Date:
Type of Position:IT Applications
Workstudy Position:
Job Type:Regular
Work Shift:
Sponsorship Available:
Institution Name: University of Arkansas, Fayetteville
Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.
For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.
Department:Campus Partnerships
Department's Website:
Summary of Job Duties:The Director of Advancement Information Technology leads the technology strategy and operations that support University Advancement at the University of Arkansas. Dedicated full-time to Advancement, the Director owns the Advancement application portfolio, donor and constituent data, system integrations, reporting and analytics, and vendor relationships in service of the university’s fundraising, alumni engagement, and donor relations goals.
The Director reports to the Chief Information Officer (or designee) within University IT Services, with a dotted-line relationship to the Vice Chancellor for Advancement (or designee). This structure ensures the role operates within enterprise IT standards for security, identity, architecture, and data while remaining fully accountable to Advancement’s mission and priorities.
The Director will work as a senior individual contributor, leveraging AI agents, automation, and integration tooling alongside UITS shared service teams — including Applications Development, Integrations, Microsoft Fabric and the Enterprise Data Platform, Identity and Security, and Project Management — to deliver Advancement priorities.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Qualifications:
Minimum Qualifications:
Bachelor’s degree in information technology, computer science, information systems, or a related field
Applicable equivalencies may be considered on the above qualifications.
Five or more years of progressive information technology experience, including responsibility for enterprise applications, data systems, or CRM platforms
Two or more years of experience leading projects, programs, or cross-functional initiatives
Demonstrated experience managing the operations and roadmap of a CRM or comparable enterprise business application
Demonstrated experience managing vendor relationships, contracts, and service performance
Preferred Qualifications:
Master’s degree in a related field
Experience in higher education
Higher education experience within Advancement, Development, Alumni Relations, or a comparable function
Hands-on experience with the Salesforce platform (Sales Cloud, Marketing Cloud, Nonprofit Cloud) or a comparable enterprise CRM ecosystem
Experience with Advancement-specific systems such as Affinaquest, Advancement RM, Blackbaud, Encoura’s Anthology Encompass, VanillaSoft, Give Campus, ThankView, EverTrue, or similar
Experience with integration tooling (SnapLogic, Gearset, MuleSoft, Boomi, Informatica, or similar) and modern reporting and analytics tools (Tableau, Power BI)
Experience applying AI agents, automation, or low-code tooling to scale the capacity of small IT teams
Knowledge, Skills and Abilities:
Working knowledge of fundraising data structures, donor pipelines, gift processing workflows, and prospect management practices
Familiarity with email deliverability practices (SPF, DKIM, DMARC) and large-volume constituent communications
Strong communication, stakeholder management, and cross-functional collaboration skills, including the ability to translate between business and technical audiences.
Additional Information:
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Special Instructions to Applicants:
Pre-employment Screening Requirements:Criminal Background Check, Financial Credit Check, Sex Offender Registry
The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:Talking
Frequent Physical Activity:Talking
Occasional Physical Activity:Talking
Benefits Eligible:Yes
Skills Required
- Bachelor's degree in information technology, computer science, information systems, or a related field
- Five or more years of progressive information technology experience involving enterprise applications, data systems, or CRM platforms
- Two or more years of experience leading projects, programs, or cross-functional initiatives
- Experience managing the operations and roadmap of a CRM or comparable enterprise business application
- Experience managing vendor relationships, contracts, and service performance
- Master's degree in a related field
- Experience in higher education
- Experience in Advancement, Development, Alumni Relations, or a comparable function within higher education
- Hands-on experience with Salesforce or a comparable enterprise CRM ecosystem
- Experience with advancement-specific systems such as Affinaquest, Advancement RM, Blackbaud, Anthology Encompass, VanillaSoft, Give Campus, ThankView, or EverTrue
- Experience with integration tooling and reporting and analytics tools such as Tableau or Power BI
- Experience applying AI agents, automation, or low-code tooling to scale small IT teams
What We Do
The University of Arkansas System is a public higher-education system serving Arkansas through multiple campuses, a medical school, law schools, community colleges, and statewide research and extension units. It provides academic programs, professional training, agricultural and scientific research, and public-service outreach to support workforce development and community needs. The system coordinates educational resources, advances research, and expands access to learning and healthcare across the state.
