At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job SummaryThis role provides the strategic leadership, technical expertise, and business acumen required to deliver critical technology and business initiatives. The position serves as a key liaison between business and IT teams, ensuring strategic objectives are translated into executable programs that drive measurable business value.The leader develops a strong understanding of HCSC's products, technology landscape, and Lines of Business to assess delivery feasibility, identify dependencies, and proactively manage competing priorities. Accountable for the end-to-end delivery of complex, enterprise-wide programs, the role oversees budget, schedule, scope, resources, quality, risk, and overall program performance.
Working closely with Product Delivery Leaders, IT Product Managers, and executive stakeholders, this role drives execution by removing obstacles, mitigating risks, building consensus, and facilitating timely decision-making. The role provides leadership and oversight for a team of matrixed Program and Project Managers, fostering collaboration, accountability, and operational excellence to ensure successful delivery of strategic business outcomes.
Required Job Qualifications:
Bachelor Degree and 10 years experience in project management, program management, transformation, or related experience or 14 years in in project or program management
4 years of leadership experience
Proven ability to work effectively in a matrixed environment across multiple senior/executive leadership domains. Able to navigate complexity and competing priorities to achieve desired value and business outcomes.
Strategic business focus and understanding; customer-focused perspective.
Organization, communication, facilitation skills – able to interact credibly with executive leadership.
Long-term focus and ability to make (or make recommendations regarding) strategic decisions.
Ownership for making decisions (or recommendations for decisions) related to approving, rejecting, and discontinuing projects.
Understanding of and demonstrable experience in project delivery and managing large programs.
Negotiation and conflict resolution skills; ability to create an open environment where conflicts as to project priorities and funding decisions can be aired and resolved in an objective manner.
Understanding of the core business of the company along with its associated products/services. Understanding how market trend impact company strategy and operations.
Ability to instill trust, motivate, work with other people, ability to lead a team (in multiple locations). Excellent interpersonal skills, team building, organizational and mentoring skills.
Cost accounting and budgeting knowledge.
Ability to develop strong working relationships with all relevant parties, especially at an executive level.
Ability to influence (direct / indirect reports, project stakeholders, and executives) and manage in a matrix organization.
Ability to handle ambiguity; agility and flexibility to adapt to constantly changing priorities.
Structured, organized and methodical in execution; takes ownership and accountability for outcomes, drives for results and drives certainty in delivery; Oversee the management of multiple parallel efforts and deliver quality deliverables / programs / releases on schedule.
Knowledge of and familiarity with standard portfolio management tools and proficiency with Microsoft Office Suite, including Excel, PPT, Word, Project
Preferred Job Qualifications:
Master’s Degree or MBA
Extensive experience in project delivery and working in complex programs
Consulting experience
Health Care and/or Health Insurance Industry experience.
Experience with deploying and managing artificial intelligence solutions
PMP and/or PGMP Certification preferred.
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range$146,700.00 - $272,400.00Exact compensation may vary based on skills, experience, and location.
Skills Required
- Bachelor's degree and 10 years of experience in project management, program management, transformation, or related experience; alternatively, 14 years in project or program management
- Four years of leadership experience
- Experience working effectively in a matrixed environment across multiple senior and executive leadership domains
- Strategic business focus and customer-focused perspective
- Strong organization, communication, and facilitation skills, including credibility with executive leadership
- Experience making or recommending strategic decisions related to approving, rejecting, and discontinuing projects
- Demonstrable experience in project delivery and managing large programs
- Negotiation and conflict resolution skills
- Understanding of the company's core business, products, services, market trends, strategy, and operations
- Ability to lead, motivate, mentor, and build teams across multiple locations
- Cost accounting and budgeting knowledge
- Ability to influence stakeholders and executives in a matrix organization
- Ability to handle ambiguity and adapt to changing priorities
- Ability to oversee multiple parallel efforts and deliver quality programs and releases on schedule
- Knowledge of portfolio management tools and proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, and Project
- Master's degree or MBA
- Extensive experience in project delivery and complex programs
- Consulting experience
- Healthcare or health insurance industry experience
- Experience deploying and managing artificial intelligence solutions
- PMP and/or PGMP certification
Health Care Service Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Health Care Service Corporation and has not been reviewed or approved by Health Care Service Corporation.
-
Retirement Support — A pension plan alongside a matching 401(k) is offered, an uncommon combination in the private sector. This combination is described as a standout element that helps retain employees.
-
Healthcare Strength — Healthcare options are broad, with multiple medical, dental, and vision choices, wellness incentives, and access to resources like on-site fitness centers and an EAP. These offerings add meaningful value beyond base pay.
-
Parental & Family Support — Paid parental leave (up to six weeks at full pay after one year), adoption assistance, and mothers’ rooms are available. These supports reinforce family needs alongside work commitments.
Health Care Service Corporation Insights
What We Do
Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
