Dir, Product Management

Where Human Connection Fuels Possibility ​

At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. ​

Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource.

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Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact.​

And we’ve brought this human-first design inward – intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. ​

That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being.​

We have a passion for excellence and genuine care for the people making it possible.

Responsible for all aspects of technical products including oversight and planning of development, management of Product Owners designated to support products. Subject matter expert on services and product offerings aligned to the strategic goals of the business.

What You'll Be Doing

PRODUCT MANAGEMENT 60%: Leads a team of product owners who have oversite for proprietary and 3rd party technical products. Oversees and communicates details of development efforts to internal stakeholders as well as clients. Oversees, creates and maintains a Product Roadmap for each product based on market insight, user feedback, extensive analysis, customer trends and competitive research. Translate AI opportunities into clear product roadmaps with measurable outcomes, balancing innovation with risk management and cost control. Identify high value use cases where AI improves revenue, margin, or user experience.   Define build vs buy vs partner decisions for AI capabilities .  Establish success metrics for AI features including adoption, accuracy, cost, and business impact .  Drive prioritization across experimentation, core feature delivery, and technical debt  Works with key technical and business stakeholders to determine project prioritization for technical products to align with key business strategies.

PEOPLE MANAGEMENT 20%: Directs and manages team by providing guidance, ongoing aspirational coaching and mentoring. Creates an environment in which people have authority, initiative, and ability to manage their own work. Interviews and makes hiring decisions. Documents performance reviews and issues. Recommends compensation, promotion, and disciplinary action. Ensures the ongoing training of employees, including meeting/event management and technology training. Motivates, encourages, recognizes, and ensures aligned direction of employee efforts through performance management.

PROPOSALS & PRESENTATIONS 20%: Assist account team with the sale of solutions to clients by presenting demos and presentations as needed. Responds to request for proposal (RFP) technical questions and costing. Qualifies correct technology platforms and facilitates discussion and best practice sharing with other product owners/internal stakeholders.

What You'll Bring

• Bachelor degree or equivalent experience required.

• 5+ years proven supervisory and/or leadership experience preferred.

• Experience and ability to analyze and understand product solutions to create and manage product roadmaps.

• Demonstrated analytical and problem solving skills. Ability to work effectively with data scientists and engineers/developers.

• Desire to innovate – develop new ideas independently and with a team and execute with minimal direction.

• Professional communication, including verbal and written communication skills for effective interface with all levels of the organization as well as with external clients.

• Ability to manage multiple projects simultaneously, while meeting regular deadlines.

• Comfortably leverage AI‑assisted tools in daily workflows, apply sound judgment and critical thinking to AI outputs, stay current with evolving AI best practices, and clearly communicate AI‑assisted work with internal partners.

Things You Should Know

• This is a hybrid role based in Fenton, MO (Tuesday | Wednesday | Thursday).

• Occasional travel for this position, several times a year,

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!

View all details at: www.MaritzBenefits.com

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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