Dir - IT Project Management

Posted 2 Days Ago
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Chattanooga, TN, USA
In-Office
Expert/Leader
Logistics • Software • Transportation
The Role
Leads the IT PMO and portfolio of IT-governed projects, establishing governance, standards, prioritization, resource planning, financial oversight, reporting, and risk management. Directs PMO staff, develops project managers, oversees high-impact initiatives, and partners with business and technology leaders to improve delivery predictability and cross-functional alignment. The role also manages portfolio budgets, capacity forecasts, KPIs, dependencies, and executive reporting.
Summary Generated by Built In

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

The Director of IT Project Management leads the IT Project Management Office (PMO) and the portfolio of IT-governed projects, setting the standards, governance, resource planning, and reporting that make delivery predictable and aligned with company priorities. The role partners with functions across Kenco to align project processes, governance, and reporting, leads and develops the IT Project Management team, and personally owns one or two strategic initiatives that improve cross-functional alignment or establish new operating models.


Functions

  • Provide strategic direction for the IT PMO team and the portfolio of IT-governed projects.
  • Establish and improve standard IT project-management practices: intake, prioritization, planning, governance, change control, risk and issue management, documentation, and closure.
  • Align processes, tollgates, handoffs, decision rights, and escalation paths with Project Management, Solutions & Design, Operations, Finance, Change Management, Product Management, and IT delivery teams, removing gaps, duplication, and unnecessary complexity without losing accountability.
  • Lead portfolio intake, prioritization, and sequencing based on strategic value, complexity, risk, funding, dependencies, and resource demand.
  • Maintain capacity and demand forecasts, anticipate constrained skills and competing priorities, and recommend staffing, sourcing, and sequencing trade-offs.
  • Define concise portfolio KPIs covering portfolio health, delivery predictability, schedule and budget performance, resource capacity, risk, governance compliance, and business outcomes.
  • Deliver decision-oriented reporting to IT leadership and stakeholders that names material changes, emerging constraints, required decisions, and accountable owners.
  • Lead, coach, and develop Project Managers and PMO staff, set clear expectations, and assign projects by priority, complexity, required capability, availability, and development opportunity.
  • Personally lead one or two high-impact initiatives where Director involvement improves cross-functional alignment or establishes new operating models.
  • Provide governance and executive oversight for high-visibility or high-risk IT initiatives, maintain portfolio-level visibility into risks, issues, and dependencies, and intervene when scope, schedule, budget, quality, or readiness are at risk.
  • Own portfolio-level financial management, including budgeting, forecasting, spend visibility, billing compliance, and escalation of material variances.
  • Promote consistent use of approved methodologies, tools, templates, and reporting definitions, and benchmark PMO performance to raise delivery quality and capacity.
  • Build trusted relationships with IT and business leaders, project sponsors, vendors, and delivery teams to resolve competing priorities.
  • Perform other duties as assigned.


Qualifications

  • 10 or more years of experience managing IT related projects.
  • Experience delivering Software Integration projects with budgets of more than $1 million.
  • 3 or more years of direct people leadership, including coaching, performance management, and talent development.
  • Experience leading PMO strategy, governance, portfolio management, and delivery standards.
  • Experience with capacity planning, demand forecasting, portfolio prioritization, dependency management, and resource trade-off decisions.
  • Experience building executive reporting and KPIs for portfolio performance, resource capacity, financial health, and delivery risk.
  • Strong financial and business acumen, including project budgets, forecasts, and business cases.
  • Experience with multiple project-management methodologies and portfolio platforms such as Smartsheet, Jira, and ServiceNow.
  • Logistics experience strongly preferred, ideally third-party logistics, warehousing, transportation, or customer onboarding.
  • PMP certification or equivalent preferred; program, portfolio, PMO, Agile, Lean, or change-management certification is a plus.

Competencies

  • Business Acumen – Connects portfolio decisions to company priorities, financial considerations, and business outcomes.
  • Communicate for Impact – Presents complex portfolio, resource, financial, and risk information clearly enough to drive timely decisions.
  • Leading People – Develops employees, builds PMO capability, and establishes accountability.
  • Managing Transitions / Change Management – Leads change in processes, governance, tools, and operating models while managing stakeholder readiness and adoption.
  • Relationship Management – Builds cross-functional trust and creates alignment when priorities or resources compete.
  • Strategic Agility – Anticipates future needs and balances immediate execution with long-term capability.

Travel Requirements

  • Travel is approximately 25% or less. A passport is not required but is recommended.

Disclosures

  • For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
  • The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
  • Per company policy, all internal job postings expire 14 days from the date they are posted.

Benefits offered:
 

  • Medical insurance including HSA, HRA and FSA accounts

  • Supplemental insurance including critical illness, hospital indemnity, accidental injury

  • Dental Insurance

  • Vision Insurance

  • Basic Life and Supplemental Life

  • Short Term and Long Term Disability

  • Paid Parental Leave

  • 401(k)

  • Paid Time Off approximately 2  weeks (accrual begins on Day 1 of employment)

  • Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
 
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting.
https://www.eeoc.gov/poster
For California residents please enter or copy/paste the address below into your address bar

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy.
https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/

Skills Required

  • 10 or more years of experience managing IT-related projects
  • Experience delivering software integration projects with budgets exceeding $1 million
  • At least 3 years of direct people leadership, including coaching, performance management, and talent development
  • Experience leading PMO strategy, governance, portfolio management, and delivery standards
  • Experience with capacity planning, demand forecasting, portfolio prioritization, dependency management, and resource trade-off decisions
  • Experience building executive reporting and KPIs for portfolio performance, resource capacity, financial health, and delivery risk
  • Strong financial and business acumen, including project budgets, forecasts, and business cases
  • Experience with multiple project-management methodologies and portfolio platforms such as Smartsheet, Jira, and ServiceNow
  • Logistics experience, ideally in third-party logistics, warehousing, transportation, or customer onboarding
  • PMP certification or equivalent
  • Program, portfolio, PMO, Agile, Lean, or change-management certification

Kenco Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kenco Group and has not been reviewed or approved by Kenco Group.

  • Strong & Reliable Incentives — Incentive pay during the pandemic and abundant overtime are described as available ways to increase earnings. Feedback suggests these opportunities enhanced take-home pay during busier periods.
  • Inclusive Benefits Coverage — Health, dental, and vision insurance, life insurance, PTO and paid holidays, a 401(k), and tuition reimbursement are included. Parental leave for fathers is also noted, indicating a broad core package.
  • Parental & Family Support — Paid parental leave for fathers is offered in some cases. Feedback suggests this support complements the standard benefits for families.

Kenco Group Insights

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The Company
HQ: Chattanooga, Tennessee
3,033 Employees
Year Founded: 1950

What We Do

Kenco provides integrated logistics solutions that include distribution and fulfillment, comprehensive transportation management, material handling services, and information technology—all engineered for Operational Excellence. Building lasting customer relationships for over 70 years, our focus is on common sense solutions that drive uncommon value. Visit Kenco at KencoGroup.com

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