Dir-Infra Engineering

Posted 5 Days Ago
Be an Early Applicant
2 Locations
Hybrid
Expert/Leader
Fintech • Financial Services
The Role
Lead engineering teams focused on MacOS, Browser, and Digital Employee Experience. Prioritize work, manage vendors, perform system analysis, implement deployments, create technical plans, and align strategies with architecture in an Agile environment.
Summary Generated by Built In

As part of our diverse tech team, you can architect, code and ship software that
makes us an essential part of our customers’ digital lives. Here, you can work
alongside talented engineers in an open, supportive, inclusive environment
where your voice is valued, and you make your own decisions on what tech to
use to solve challenging problems. American Express offers a range of
opportunities to work with the latest technologies and encourages you to back the
broader engineering community through open source. And because we
understand the importance of keeping your skills fresh and relevant, we give you
dedicated time to invest in your professional development. Find your place in
technology of #TeamAmex.

Responsibilities

Responsible for leading engineering teams for MacOS, Browser, and Digital
Employee Experience for Digital Workplace.
Performs core leadership aspects to support the MacOS Operating System, DEX,
and browser.
 Strategically prioritize work for the team
 Managing vendor relationships
 Participates in current state system analysis, requirements gathering, and
documentation
 Supports configuration and implementation deployments to 100,000+
clients
 Contributes to the creation of technical design/implementation planning
 Supports requirements understanding and issue resolution
 Work with stakeholders on strategic efforts
 Operates the team in an Agile methodology
 Aligns strategy with Architecture

Qualifications

Degree or equivalent work experience

 10 years of experience administering MacOS, Dex, or Browser
environments
 Advanced understanding of Microsoft Intune or Jamf
 Proven history of program delivery over multiple release cycles
 Strong written, verbal communications, presentation skills, leadership,
problem solving and analytical skills.
 Practical experience in effective time management, including the ability to
prioritize effectively.
 Proven collaboration skills along with the ability to influence without
authority
Preferred Qualifications
 Advanced troubleshooting
 Familiarity with Identity and Access Management
 Knowledge of Agile Practices

Skills Required

  • 10 years of experience administering MacOS, Dex, or Browser environments
  • Advanced understanding of Microsoft Intune or Jamf
  • Proven history of program delivery over multiple release cycles
  • Strong written, verbal communications, presentation skills, leadership, problem solving and analytical skills
  • Practical experience in effective time management, including the ability to prioritize effectively
  • Proven collaboration skills along with the ability to influence without authority

American Express Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.

  • Healthcare Strength Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
  • Retirement Support Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
  • Leave & Time Off Breadth Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.

American Express Insights

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The Company
HQ: New Delhi, Delhi
100,703 Employees
Year Founded: 1850

What We Do

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

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