Director Clinical Denials

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

900 HOPE WAY

City:

ALTAMONTE SPRINGS

State:

Florida

Postal Code:

32714

Job Description:

Oversees personnel involved in audit and clinical denials management to optimize customer experience and maximize reimbursement. Provides leadership and support to staff responsible for managing denials and appeals processes. Develops and implements strategies to reduce clinical denials and improve reimbursement rates. Analyzes denial trends and identifies root causes to develop effective prevention strategies. Collaborates with other departments to ensure accurate and timely resolution of denials. Monitors and reports on key performance indicators related to denials management. Ensures compliance with all relevant regulations and guidelines in the denials management process. Provides training and development opportunities for staff to enhance their skills and knowledge. Utilizes data analytics to identify areas for improvement and implement process enhancements. Communicates effectively with payers, providers, and other stakeholders to resolve denials and appeals. Develops and maintains policies and procedures related to denials management. Manages the budget and resources for the denials management team.Knowledge, Skills, and Abilities:
• Strong organizational skills [Required]
• Effective oral and written communication skills, with the ability to articulate complex information to all levels of colleagues [Required]
• Strong keyboard and 10 key skills [Required]
• Proficiency in Microsoft Suite applications, specifically Excel, PowerPoint, Word, and Outlook [Required]
• Ingenuity and judgment are required to review facts, plan work, estimate costs, interpret results, draw conclusions and take or recommend action [Required]
• Have a good understanding of payer requirements related to authorization and denial functions as well as reimbursement of all payers including but not limited to Government, Medicaid, Medicaid HMO products (i.e. VA, Tricare, Crimes Comp, Prisoners, etc.) and Managed Care / Commercial products [Required]
• Uses discretion when discussing personnel/patient related issues that are confidential in nature [Required]
• Comprehensive understanding of how Medicare DRG rates, Medicare APC rates, Medicare Fee Schedules, and Medicaid payments are calculated [Required]
• Demonstrated ability to be self-directed and work with minimal supervision/oversight [Required]
• Able to work in a project-oriented environment with people of various background [Required]
• Comfort with interpreting insurance contractual language [Preferred]
• Knowledge of InterQual and MCG as well as CMS LCD/NCD documentation [Preferred]
• Varied clinical experience including nursing in ED, ICU/CCU, OB and/or nursing leadership position [Required]
• Basic knowledge of charge master systems [Required]
• Basic understanding and ability to navigate in DDE (online Medicare billing) [Required]
• Understanding of PFS registration and billing processes [Required]
Education:
• Bachelor's [Preferred]
• Bachelor's [Required]
• Master's [Preferred]
Field of Study:
• (in Nursing, Business, Healthcare or Health Services Administration, Health Information Management, Communications, Finance, Accounting, Public Administration, Human Resources, Management, or Marketing)
• Medical Degree
• Secondary Bachelor’s Degree (in Business, Healthcare or Health Services Administration, Health Information Management, Communications, Finance, Accounting, Public Administration, Human Resources, Management, or Marketing)
• (in Nursing, Health Management, Business Administration, Finance, or other related area.)
Work Experience:
• 3+ supervisory/managerial position in a similar-sized hospital [Required]
• 5+ related work experience in utilization review, care management, revenue integrity, denial management, or clinical documentation improvement [Required]
Additional Information:
• N/A
Licenses and Certifications:
• Registered Nurse (RN) [Required]
• Certified Case Manager (CCM) [Preferred]
• Certified Billing and Coding Specialist (CBCS) [Preferred]
• Registered Health Information Administrator (RHIA) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$110,702.15 - $205,911.28

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.