Join a team that shares your calling
At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.
FTE: 1.0, Shift: Day, Schedule: Mon-Fri, Business Hours
Position Summary
The Director of Case Management is responsible for leading a dynamic team of clinical professionals in the execution of exemplary cross continuum care coordination. This position is responsible for the development and implementation of the case management process; coordinating and supervising the duties of the clinical case managers and social workers; promoting quality patient care outcomes while supporting appropriate utilization/resources management along the continuum of care; and facilitating the multidisciplinary case management process by coordinating the development and implementation of tools and systems for effective, efficient case management. This individual works with market leaders, physicians, peers, community colleagues, system leaders and others to identify opportunities to continually improve patient care and services, and to execute collaborative practices that exemplify MultiCare Health System’s commitment to patient centered care and community engagement. Hospital-based leaders may have a dual matrixed reporting structure.Requirements
- Master’s Degree in health-related field
- Current Registered Nurse license in Washington State or Multistate License endorsement (MLS)
- Eight (8) years clinical experience, acute care case management experience preferred
- Five (5) years of healthcare leadership experience
- Risk mitigation, financial and reimbursement experience
- Non-RN Directors are grandfathered into this role
About Deaconess Hospital
Founded in 1896, MultiCare Deaconess Hospital is a 388-bed acute-care hospital serving the greater Spokane region. Deaconess is home to a Level III Trauma Center, Certified Chest Pain Center, Primary Stroke Center, Maternal Fetal Medicine program and a Level III Neonatal Intensive Care Unit. It is the only hospital in the area with national accreditation in bariatric surgery. Deaconess provides high-quality inpatient, outpatient, surgical, diagnostic and emergency services.
About the Spokane Community
Spokane, in eastern Washington along the Spokane River and near the Selkirk Mountains, offers a vibrant city experience with endless access to outdoor adventure. Residents enjoy lakes, rivers, ski resorts, golf courses, wineries, and nearby national parks, combined with a thriving arts and culture scene. Spokane delivers the perfect balance of city living and Pacific Northwest recreation year-round.
Why MultiCare?
Rooted in the local community
Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
Growth and education
Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
Well-being and support
Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
Living our values
Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
Belonging for all
Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
Pacific Northwest lifestyle
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $177,428.16 - $246,317.76 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.Associated benefit information can be viewed here.
Skills Required
- Master's Degree in a health-related field
- Current Registered Nurse license in Washington State or Multistate License endorsement (MLS)
- Eight (8) years clinical experience
- Acute care case management experience
- Five (5) years of healthcare leadership experience
- Risk mitigation, financial and reimbursement experience
- Non-RN Directors are grandfathered into this role
What We Do
MultiCare Health System is a not-for-profit health care organization based in Tacoma, Washington, providing hospital, clinic, primary care, specialty, emergency, and urgent care services across the state.
