The Role
Supervise diner staff and daily 24-hour operations while maintaining food quality, cleanliness, service standards, inventory, and guest satisfaction. Train and evaluate employees, resolve customer concerns, monitor expenses and revenue, prepare daily budget reports, and ensure efficient, welcoming dining experiences.
Summary Generated by Built In
DINER SUPERVISOR
BAYMONT/PENNY'S DINER OF GLENWOOD, MN
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. HMC’s core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for Diner Supervisor at the BAYMONT/PENNY'S DINER OF GLENWOOD, MN
Why Work With Us?
- It’s a fun company to work for!
- We recognize efforts and reward results
- 401K
- Promotional opportunities with a growing company
- $18.00/hour
A Diner Supervisor leads the diner team to ensure exceptional 24-hour service by supervising staff, maintaining high standards for food quality, cleanliness, and guest satisfaction, and managing daily operations, which includes monitoring expenses and resolving customer issues. This is a leadership role that requires a focus on customer-facing duties and empowering the staff to create a positive and efficient dining experience.
Key responsibilities
- Staff management: Supervise and train staff, evaluate performance, and ensure the team consistently delivers excellent customer service and food quality.
- Guest experience: Ensure all guests have a positive experience by maintaining cleanliness, handling complaints and concerns, and fostering a friendly atmosphere.
- Operational oversight: Oversee the daily operations of the diner, including monitoring expenses, managing inventory, and ensuring smooth service.
- Quality control: Maintain high standards for food presentation, taste, and service, and regularly check on restaurant cleanliness and organization.
- Financial management: Write daily budget reports and monitor revenue and costs to ensure the business runs efficiently.
Certifications Needed:
- Certified Food Protection Manager (CFPM)
- ServSafe Alcohol
- ManageFirst Professional (MFP)
Education/Experience Requirements:
- Must be at least 18 years of age
- Reliable transportation
- Must have High School Diploma or its equivalent.
Supervisor experience in a restaurant setting
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Skills Required
- Certified Food Protection Manager certification
- ServSafe Alcohol certification
- ManageFirst Professional certification
- At least 18 years of age
- Reliable transportation
- High school diploma or equivalent
- Supervisor experience in a restaurant setting
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The Company
What We Do
Hospitality Management Corporation (HMC), founded in 1971 and based in Dallas, Texas, is a privately held provider of management solutions and hospitality industry services. As one of the oldest independent hotel management firms in the U.S. lodging industry, HMC specializes in managing and developing hotels and resorts across the United States, offering customized solutions to fit the unique needs of institutional and private owners.
