Digital Workspace Support Engineer

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
From prototype to real-world impact - be part of a global shift by doing work that matters.

Our team members work in cross functional teams in projects on different scales in various industries. Their main responsibility is to ensure exceptional software quality through utilizing the best practices in all phases of software development in order to ensuring functionality, performance, and reliability of applications. With deep knowledge of various types of applications, databases, and operating systems, they maintain high standards of product excellence and user satisfaction.

We are looking for a Digital Workspace Support Engineer to join our Applications Management team in Bucharest. Applications management involves overseeing the lifecycle of software applications, including deployment, monitoring, maintenance and optimization to ensure they meet business requirements and deliver value effectively.

The Digital Workspace team is responsible for delivering the digital environment in which employees interact with technology to work effectively and efficiently. The focus is on providing a secure, user-friendly experience by integrating appropriate technologies, applications, and devices. The team aims to enhance collaboration, communication, and productivity within the client's global workforce whilst supporting the client's goals and objectives. 

Skills/Qualifications/Experience

• Provide and support collaboration tools, including email, instant messaging, video conferencing and collaborative document editing
• Provide training to end-users on digital tools, applications, and best practices
• Offer technical support for digital workspace-related issues and inquiries
• Working within an ITIL framework
• Strong problem-solving skills and ability to work in a fast-paced environment
• Proven experience supporting the Microsoft collaboration stack: MS Teams, M365, ADFS, EntraID, MS System Center, MS Dynamics CRM, MS PowerApps
• Knowledge of Apple iOS, iManage Work,  HP/Dell EUC desired

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;   
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

Our diversity makes us stronger - it drives meaningful change and enables us to build innovative technology solutions. We are committed to creating an inclusive community where all of us, regardless of background, identity, or personal characteristics, feels valued, respected, and free from discrimination. As an equal opportunity employer, we welcome applications from all individuals and base hiring decisions on merit, skills, qualifications, and potential.