Digital Workspace Solutions Engineer

Posted 3 Days Ago
Be an Early Applicant
Amsterdam, NLD
In-Office
Mid level
eCommerce • Food • Information Technology • Retail
Tech's answer to groceries 🥑 🥐🍎
The Role
Own the international digital workspace roadmap, IT standards, device and access management, automation, and zero-touch enrollment initiatives across the Netherlands, Germany, and France. Lead complex IT projects, optimize systems and processes, manage hardware and software vendors, negotiate contracts, control costs, and provide technical expertise to delivery teams. Collaborate with Security, Tech, Delivery, and Operations stakeholders from the Amsterdam office, with occasional international travel.
Summary Generated by Built In
In a nutshell

As our Digital Workspace Solutions Engineer, you are the architect and project driver of the digital tools and standards that power Picnic across the Netherlands, Germany, and France. Moving beyond daily ticket handling, you create and own the long-term roadmap, system standards, process automation, and vendor partnerships. 

We are looking for a self-starting engineer who creates long-term vision, dares to decide and takes ownership of outcomes. An analytical fixer with strong IT engineering and project skills: someone who automates a repetitive task once rather than resolve it manually twenty times. You will bridge strategic vision with hands-on technical design to ensure a seamless, secure, and scalable digital architecture. 

Tricks of the Trade

Standardization & Automation

  • Design international standards: Define unified hardware portfolios, software authentication policies, and IT standards across all operating regions.

  • System & access management: Monitor system performance, optimize software delivery, optimize Role-Based Access Controls (RBAC), and support Joiner-Mover-Leaver (JML) workflows.

  • Automation: Identify manual bottlenecks, analyze incoming requests and ticket trends, drive Zero-Touch Enrollment (ZTE) setups, and build automations to reduce ticket volume.

Project & Stakeholder Management

  • Lead central projects: End-to-end ownership of complex IT projects such as ticket workflow design and zero-touch deployments.

  • In-house expertise: Topic expert and lead on complex operational and technical challenges, direct support for the delivery team.

  • Cross-Functional Alignment: Cooperate closely with Security, Tech, Delivery and operations teams to align operational need with DiWS strategy

Commercial & Vendor Governance 

  • Vendor management: Own the licensing strategy and hardware lifecycle, manage relationships with key suppliers, lead contract negotiations and partner sourcing.

  • Cost optimization: Drive continuous cost control across hardware and software budgets, identifying structural savings through vendor consolidation, license cleanups, and spend benchmarking.

About you…
  • Bachelor’s degree (HBO/WO) in IT, Computer Science, or equivalent practical experience

  • 3+ years working experience with a solid understanding of modern workplace management, IT operations, device management and systems architecture 

  • Hands-on mastery of macOS, Windows, Google Workspace, Slack, Jira/Confluence, and MDM solutions (Intune, SOTI, or Workspace ONE)

  • Basic knowledge of scripting skills (E.g. Powershell, Python) and generative AI tools

  • Analytical mind with an architectural perspective and the assertiveness to challenge current setups and drive structural solutions

  • Strong communication and stakeholder management skills to roll out central projects internationally by taking full ownership of outcomes

  • Fluent in English

  • Working on-site from our Amsterdam office and willingness to occasionally travel internationally (Dusseldorf, Hamburg, Paris)

Picnic Perks

🥗Fresh Lunch, coffee, and snacks 

Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up.

🚵🏼Health insurance discount & bike plan

We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent-to-own a new (e)bike at a discounted rate

✍🏼Learning & development 

You’ll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses, Academy training, and more. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses. 

All the rest 

At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well. 

Skills Required

  • Bachelor’s degree in IT, Computer Science, or equivalent practical experience
  • At least 3 years of experience with modern workplace management, IT operations, device management, and systems architecture
  • Hands-on mastery of macOS and Windows
  • Hands-on experience with Google Workspace, Slack, Jira, and Confluence
  • Hands-on experience with MDM solutions such as Intune, SOTI, or Workspace ONE
  • Basic scripting skills, such as PowerShell or Python
  • Basic knowledge of generative AI tools
  • Strong communication and stakeholder management skills
  • Fluent in English
  • Ability to work on-site from the Amsterdam office
  • Willingness to occasionally travel internationally to Düsseldorf, Hamburg, and Paris
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The Company
HQ: Amsterdam
4,979 Employees
Year Founded: 2015

What We Do

At Picnic, we’re revolutionizing the way people buy groceries. Our affordable and sustainable service is made possible by our passionate people, cutting-edge technology, efficient planning, and, of course, our fleet of iconic electric vehicles! It’s why our customer base is growing rapidly across the Netherlands, Germany, and France. One of the things that makes Picnic different is that we handle almost everything in-house: forecasting, developing our first automated warehouse and new electric Picnic vehicles, internal and customer-facing applications—the list goes on. It gives us more freedom when it comes to trying out new and innovative ideas, which is something we do a lot! We love to challenge ourselves and learn new things. Our teams have access to various meetups, language classes, ‘Lunch & Learn’ sessions, our very own Tech Academy, and tailored soft-skills training. Professional development is as important to us as the service we provide to our customers. As a diverse team made up of over 80 nationalities, there are always plenty of activities to get involved with, whether you’re into sports, board games, charitable causes, dancing (at our legendary Picnic festival), or licorice tasting—yes, even that! Our scale-up culture means you get to own your role and bring fresh ideas to the table. So, if you’re looking for an opportunity to make a real difference, get in touch—we’d love to hear from you.

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