Date Posted:
2026-05-11Country:
TürkiyeLocation:
MERKEZDigital Workplace Services Specialist
Role Introduction
Job Overview:
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis is growing and is looking for a talented and motivated "Digital Workplace Services Specialist" to join our team located in Sarıyer/İstanbul.
Members of the Digital Workplace Services team support Telco, PC, software & hardware asset management as well as ensuring best-in class support services that enable the regional workforce to work from anywhere, anytime in a secured environment.
Responsibilities:
Engagement with enterprise strategies to align with and support critical business objectives
Ensure compliance, standardization and lifecycle management of all workplace assets and services
Support key supplier relationships, service improvements and implement required changes to deliver operational excellence
Standardization and support of telecommunications operations and products
Use ServiceNow in accordance to Otis standard practices
Maintain the ServiceNow CMDB
Engage with global resources and tools for architecture expertise and support
Timely resolution of incident and request tickets within the workplace services scope
Interact within a diverse and global team environment with cross team collaboration throughout the organization
Coherently describe technical issues and participate with remediation activities
Participate with project planning and management
Requirements:
Have a bachelor’s degree in computer science or related field
Have ITIL or equivalent certification
Possess technical background and relevant experience
Knowledge of Microsoft collaboration technologies and product expertise, including O365, Exchange, Lync/Skype for Business and Teams
Very good command of English
What the regional DT team can offer:
Visibility across Europe, Middle East and Africa DT and business activities
Interaction throughout the organization
Continual opportunities to make a positive impact
Familiarization with diverse technologies
Apply today to join us and build what’s next!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Skills Required
- Bachelor's degree in computer science or related field
- ITIL or equivalent certification
- Technical background and relevant experience
- Knowledge of Microsoft collaboration technologies
- Very good command of English
Otis Elevator Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Otis Elevator and has not been reviewed or approved by Otis Elevator.
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Healthcare Strength — Union health coverage via the National Elevator Industry plans is described as comprehensive for eligible field roles. Corporate medical offerings are competitive but vary by location and plan design.
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Retirement Support — Union field packages typically include a defined‑benefit pension, an annuity, and access to a 401(k). Corporate roles reference a competitive, mainstream 401(k) match and employer retirement contributions.
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Leave & Time Off Breadth — Paid time off is frequently praised, and parental leave experiences in the U.S. are described positively. Time‑off programs are highlighted as a strength alongside core benefits.
Otis Elevator Insights
What We Do
At Otis, we are dedicated to connecting you to the people and places that matter. For over 160 years, we’ve continually reinvented the way our passengers move through the urban world with industry-leading elevators, escalators and moving walkways.
