Bring more to life.
At Danaher, our work saves lives. And each of us plays a part. Fueled by our culture of continuous improvement, we turn ideas into impact – innovating at the speed of life.
Our 63,000+ associates work across the globe at more than 15 unique businesses within life sciences, diagnostics, and biotechnology.
Are you ready to accelerate your potential and make a real difference? At Danaher, you can build an incredible career at a leading science and technology company, where we’re committed to hiring and developing from within. You’ll thrive in a culture of belonging where you and your unique viewpoint matter.
Learn about the Danaher Business System which makes everything possible.
The Digital Workplace Services - Site Support Engineer is responsible for on-site IT Operations, delivering and supporting digital workplace solutions that empower our associates across Europe both remotely and in person. The role emphasizes ITIL-aligned service delivery, process improvement, and executive-level support, requiring strong technical and leadership skills.
This position reports to Service Delivery Lead (Middle East & India) - Digital Workplace Services who is part of Global IT Team in India. In this role you will be required to be onsite located at our Krakow, Poland office.
This is a Danaher Corporate role, hosted by our Cytiva operating company in Krakow.
In this role, you will have the opportunity to:
Deliver Advanced Technical Support:
Provide expert troubleshooting and support for digital workplace technologies, including Microsoft 365, collaboration platforms (SharePoint, Teams, OneDrive), and endpoint management (Intune), ensuring systems are reliable and users are satisfied.Collaborate Across Teams:
Work closely with regional IT and business stakeholders to assess user needs, recommend improvements, and support the deployment of new digital workplace initiatives throughout Europe.Oversee IT Operations:
Manage daily IT support, project delivery, infrastructure projects, and operational tasks such as PC shipping, tracking, onboarding, and inventory management for European users. Ensure consistent performance of end-user computing and AV systems.Manage Procurement and Assets:
Handle purchase orders, invoices, contracts, legal agreements, and vendor coordination for hardware, software, printing, and licenses. Validate assets for audits and maintain accurate IT asset records for both active and resigned users.Document and Train:
Develop process documentation, create user guides, and deliver training sessions to help users effectively utilize digital workplace tools.
The essential requirements of the job include:
Bachelor’s degree in information technology, Information Systems, or a related field.
Minimum 5 years of experience in IT service management, with a focus on helpdesk/service desk operations including hardware/software, MS Teams, and AV systems.
Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.
It would be a plus if you also possess previous experience in:
In-depth knowledge & Hands on experience on MS 365, MS Windows and MacOS systems, ITSM platform (ServiceNow).
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Skills Required
- Bachelor's degree in information technology or related field
- Minimum 5 years of experience in IT service management
- Focus on helpdesk/service desk operations including hardware/software, MS Teams, and AV systems
- Excellent communication and interpersonal skills
Cepheid Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cepheid and has not been reviewed or approved by Cepheid.
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Leave & Time Off Breadth — PTO and paid holidays are portrayed as robust, with formal programs and mentions of generous time off and rollover in some cases. This breadth supports a positive view of time-off availability.
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Healthcare Strength — Core medical, dental, and vision coverage is highlighted repeatedly and is viewed as comprehensive for regular full‑time employees. Descriptions such as “good” or “great” benefits reinforce the strength of the health coverage.
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Retirement Support — A 401(k) plan with company matching is consistently included as part of the package. The presence of matching contributions strengthens perceived retirement readiness.
Cepheid Insights
What We Do
Cepheid is dedicated to improving healthcare by pioneering molecular diagnostics that combine speed, accuracy, and flexibility. The company's GeneXpert® systems and Xpert® tests automate highly complex and time-consuming manual procedures, providing A Better Way for institutions of any size to perform world-class PCR testing. Cepheid’s broad test portfolio spans respiratory infections, blood virology, women’s and sexual health, TB and emerging infectious diseases, healthcare-associated infectious diseases, oncology and human genetics. The company’s solutions deliver actionable results where they are needed most – from central laboratories and hospitals to near-patient settings. For more information, visit http://www.cepheid.com.
