At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The PositionAs a Digital Workplace Senior Technical Engineer in the Digital Workplace Core Engineering Team, part of the Digital Workplace organization in Roche Digital Technology IT global organization, you will join a team of experts in technology working to provide tools and technologies that are connecting more than 150.000 users, enabling them to work and collaborate efficiently.
In collaboration with local and global Business Partners and Stakeholders, you will be providing technical consultancy to clients and affiliates across all divisions and locations at Roche, providing solutions to our Digital Workplace with state of the art technology in a modern and collaborative environment.
We believe in fostering a workplace that promotes growth, collaboration, and innovation. As a leader in the industry, we are committed to creating a digital environment that empowers our employees and enhances productivity. Join us and be a part of a team that values creativity, excellence, and a forward-thinking mindset.
The ideal candidate possesses a strong technical background, a passion for enhancing the employee digital experience, and a certification as a M365 Administrator. This role will be pivotal in designing, implementing, and managing digital solutions that support our dynamic workforce.
Job Responsibilities:
Lead the design, implementation, and support of our Digital Workplace solutions using M365 and other modern digital technologies
Act as a subject matter expert for digital workplace technologies, providing guidance, technical consultancy and support to users and stakeholders
Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions
Ensure seamless integration of digital tools and platforms to enhance productivity and collaboration in partnership with other IT areas
Manage and optimize M365 environments, ensuring security, scalability, and reliability
Proactively identify and address potential issues, implementing preventative measures to maintain system integrity.
Leverage Artificial Intelligence to enhance digital workplace solutions and improve user experience
Utilize AI technologies to analyze data and provide actionable insights for optimizing workplace performance
Explore and integrate AI capabilities in collaboration tools to enhance communication and productivity
Explore and integrate AI capabilities in collaboration tools to enhance communication and productivity
3rd level Business Critical incidents and requests. Escalation management
Document solutions and processes: Create clear and concise documentation to guide future use and maintenance
Mentor and provide guidance to junior team members, fostering a culture of continuous learning and improvement
Qualifications:
Education / Experience
Certified M365 with hands-on experience managing M365 environments
More than 8 years of experience in system administration on email and cloud services
Fluent English spoken
Technical / Business Skills
Understanding of the standard email protocols, authentication methods and networking basics (SMTP, IMAP, SPF, DKIM, DMARC,TCP/IP, DNS, etc)
Strong hands-on technical skills, and working experience with infrastructure technologies and business applications
Strong understanding of modern workplace technologies
Additional Qualifications
Experience in Email Transport through Secure Email Gateways ( Fortimail, ProofPoint, Fast path or any other MTA)
Experience in designing and providing solutions aligned with standards, security, validation, capacity and high availability to fulfill complex business needs while identifying associated risks
Experience with AI technologies and their application in digital workplace solutions and knowledge of machine learning, natural language processing, and AI-driven automation tools
Knowledge in ServiceNow or another ITSM solution based on ITIL processes
Experience in Scripting against API with languages like: Python, javascript or Powershell
Speaking other languages is welcome
Google Workspace administration
Where pay transparency applies, details are provided based on the primary posting location. For this role, the primary location is Madrid. If you are interested in additional locations where the role may be available, we will provide the relevant compensation details later in the hiring process.Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
Skills Required
- Microsoft 365 certification
- More than 8 years of experience administering email and cloud services
- Fluent spoken English
- Understanding of email protocols, authentication methods, and networking basics, including SMTP, IMAP, SPF, DKIM, DMARC, TCP/IP, and DNS
- Hands-on technical experience with infrastructure technologies and business applications
- Strong understanding of modern workplace technologies
- Experience with secure email gateways such as FortiMail, Proofpoint, or Fastpath
- Experience designing secure, validated, scalable, highly available solutions and identifying associated risks
- Experience applying artificial intelligence, machine learning, natural language processing, and AI-driven automation to digital workplace solutions
- Knowledge of ServiceNow or another ITSM solution using ITIL processes
- Experience scripting against APIs using Python, JavaScript, or PowerShell
- Google Workspace administration experience
Roche Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roche and has not been reviewed or approved by Roche.
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Retirement Support — U.S. materials describe a 401(k) with both matching and an additional company contribution, supported by formal plan documents and true‑up features. This structure is positioned as a standout element of the total package, particularly at Genentech.
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Leave & Time Off Breadth — Time‑off provisions include substantial vacation, a year‑end shutdown, and a paid six‑week sabbatical after six years. These elements indicate a recharge‑oriented approach within the U.S. offering.
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Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, and mental‑health resources alongside well‑being programs. Benefits pages consistently highlight breadth across core health coverage elements.
Roche Insights
What We Do
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).
