The Role
The Digital Workplace Engineer manages Unified Endpoint Management architecture, focusing on secure endpoint experiences and lifecycle compliance, while mentoring team members and driving automation.
Summary Generated by Built In
At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.
Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether
The Purpose:
The Digital Workplace team strives to enable every PPRO colleague to do their best work by providing a delightful, innovative, secure and frictionless technology experience.
We are looking for a visionary and deeply technical engineer to define and manage our Unified Endpoint Management (UEM) architecture. You'll be the primary driver for secure, efficient endpoint experiences, leveraging solutions like Workspace ONE, Okta, Google Workspace, CrowdStrike, Microsoft Intune and Apple Business Manager.
This role requires architectural expertise, hands-on scripting skills and a strategic focus on security, compliance, and automation across the entire employee and device lifecycle.
The entire Digital Workplace Team are curious problem solvers, challenge seekers, and knowledge sharers for an extensive and diverse technology portfolio. This includes Meeting Rooms, Printers, MacBooks, Windows Laptops, 'Bring Your Own' iOS and Android devices, Okta, Google Workspace, Omnissa (VMware) Workspace ONE, Microsoft Office, Atlassian Jira and Confluence, and PPRO's own proprietary solutions.
Key Responsibilities:
Endpoint Management Infrastructure
- Design, implement, and maintain PPRO’s UEM solution Omnissa (former VMware) Workspace ONE for all endpoints (macOS, Windows, iOS and Android), serving as the definitive subject matter expert.
- Work with stakeholders and the team to collect and analyse business requirements, prioritise the backlog, design and implement solutions.
- Design and implement PPRO application catalogue, ensure good coverage and efficient access.
- Enable colleagues, and PPRO partners to efficiently access to PPRO information and services utilising BYOD solutions.
- Drive and perfect Zero Touch Deployment (ZTD) using Apple Business Manager (ABM) and Windows Autopilot for seamless employee onboarding.
- Leverage AI-ded and agentic software engineering frameworks to develop complex automation scripts, manage configurations, and policies application.
Lifecycle, Compliance & Automation
- Refine the full device and employee lifecycle, from new hires to off-boarding, leveraging Omnissa Intelligence to proactively manage our colleague device experience.
- Compliment PPRO’s Okta RBAC using Workspace ONE to tailor and configure applications and policies applicable to the colleagues needs.
- Work with the Security team to prioritise risk reduction measures which includes: endpoint and application vulnerability management, data loss prevention (DLP), compliance with information security frameworks, including ISO 27001, DORA, and SOC2, ensuring consistent policy enforcement and audibility.
- Continue to refine and enhance Workspace ONE with key security technologies like Okta Device Trust and CrowdStrike Zero Trust Assessment (ZTA).
- Management of endpoint accounts and privileged access.
- Ensure comprehensive documentation is created and maintained for all architecture, configurations, and operational procedures.
Strategy & Team Empowerment
- Champion "what is next," identifying opportunities within existing and new PPRO technologies to continuously enhance the endpoint experience.
- Mentor, educate, and delegate suitable MDM responsibilities to team members, building internal expertise, momentum and passion within the Digital Workplace team.
Some of the technologies you’ll get to work with:
- Collaboration tools: Google Workspace, Slack, Miro
- Omnissa (VMware) Workspace ONE
- Okta
- Atlassian (Jira, Service Desk, Confluence)
- Gemini
- AWS
- Crowdstrike
You'll need to have:
- Excellent proficiency in English, spoken and written.
- Experience: 4+ years in Endpoint Management or infrastructure software engineering.
- Software engineering background and mindset: not just writing scripts, but designing and implementing an infrastructure system that could produce all necessary scripts, automation and configuration.
- UEM Expertise: Deep architectural and administrative experience with Omnissa Workspace ONE suite or alternatives (Microsoft Intune, JAMF).
- ZTD Proficiency: Expert knowledge of Zero Touch Deployment methodologies and processes (e.g., ABM, Autopilot).
- Security Focus: Proven ability to implement and manage endpoint security policies across platforms and solutions especially, DLP, Conditional Access, patch management and device compliance against regulatory standards.
- Excellent skills in common operating systems, Windows, MacOS, iOS and Android.
- Familiarity with remote desktop applications and servicedesk software.
- Expertise in troubleshooting techniques and logical problem-solving.
- Outcome-oriented, collaboratively spirited, and dedicated to continuous improvement.
What's in it for you ? :
Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year
Learning and Development - We offer a €1,000 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including accident insurance, disability insurance, direct insurance (bAV) and travel insurance.
Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.
Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet
Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
Our office - Located on St.-Martin-Straße, one stop from Ostbahnhof on the 3 and 7 S-lines. The office is situated in a modern and spacious building with fully multimedia-equipped meeting rooms for up to 30 people. The 4th floor features a kitchen and a lunch area, providing a comfortable space for meals and breaks.
Pet-friendly office- Because work is better with your paw-tners by your side
Our Principles:
We get things done: We are courageous; we take ownership, make decisions and get things done.
We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent
We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.
We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.
We work as a team: We collaborate closely and value team success over individual achievement.
Top Skills
Apple Business Manager
AWS
Confluence
Crowdstrike
Google Workspace
JIRA
Microsoft Intune
Okta
Workspace One
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The Company
What We Do
PPRO is a fintech company that provides digital payments infrastructure to businesses and banks so that they can scale their checkout, acquiring, and risk services through one connection. Payment platforms, acquirers, and merchants that plug into PPRO’s infrastructure are able to access payment methods, fraud screening tools, and other essential products from multiple providers. Every product can be deployed and controlled with clicks, not code. And with the company's orchestration layer directing process flows and data like clockwork, PPRO’s partners can rest easy knowing they’re delivering seamless end-to-end services to their customers. Citi, PayPal, and Stripe are just some of the names that depend on PPRO to accelerate their roadmaps, boost their conversions, and eliminate the complexities of digital payments.
