Digital Workflow Specialist – Australia & New Zealand

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Melbourne, Victoria, AUS
In-Office or Remote
85K-105K Annually
Entry level
3D Printing • Hardware • Healthtech • Other • Sales
SprintRay equips dental professionals with 3D printing technology and services that improve lives in all demographics.
The Role
Supports adoption of digital dentistry and 3D printing solutions across Australia and New Zealand. Responsibilities include advising dental professionals and laboratories, delivering product and workflow training, conducting demonstrations and workshops, supporting reseller sales activities, managing customer relationships, attending industry events, following up on leads, maintaining Salesforce records, and sharing market feedback with internal teams.
Summary Generated by Built In
Digital Workflow Specialist – Australia & New Zealand

Location: Remote, Australia – Candidates must be based in the Melbourne, Sydney, or Brisbane metropolitan area.
Compensation: AUD85,000-105,000 annually (depending on experience)

About the Role

SprintRay is seeking a Digital Workflow Specialist to support the growth and adoption of SprintRay's digital dentistry and 3D printing solutions across Australia and New Zealand.

This role will work closely with dental professionals, laboratories, key experts, reseller partners, and the SprintRay commercial team to provide product education, workflow support, training, and customer engagement. The ideal candidate has a background in dentistry or dental technology and is passionate about digital dentistry, education, and 3D printing.

Key Responsibilities

  • Advise and support dentists, orthodontists, and dental laboratories on SprintRay 3D printing solutions and digital workflows.

  • Deliver product and workflow training to customers, reseller partners, and key experts.

  • Conduct workshops, presentations, demonstrations, and educational sessions.

  • Support reseller sales representatives through joint customer visits and co-calling activities.

  • Build and maintain strong relationships with key customers, dental professionals, and industry opinion leaders.

  • Represent SprintRay at trade shows, conferences, symposia, and other industry events.

  • Collaborate with digital workflow partners, including intraoral scanner, implant, and CAD software manufacturers.

  • Support the adoption and utilization of SprintRay products following installation.

  • Follow up with inbound leads and prospective customers generated directly through SprintRay.

  • Partner with the ANZ commercial team to identify opportunities and support regional growth initiatives.

  • Maintain accurate customer, lead, and activity information within Salesforce.

  • Provide feedback from customers and partners to internal teams regarding products, workflows, training needs, and market trends.

Qualifications

  • Background in dentistry, dental assisting/nursing, dental technology, dental laboratory work, or a related field preferred.

  • Experience with digital dentistry, CAD/CAM, 3D printing, or other dental technology strongly preferred.

  • Comfortable educating and presenting to dental professionals in both individual and group settings.

  • Strong interpersonal and relationship-building skills.

  • Customer-focused with the ability to explain technical concepts in a practical and approachable way.

  • Comfortable supporting commercial activities while maintaining a consultative and educational approach.

  • Strong organizational skills and ability to manage multiple customer and partner activities.

  • Experience with Salesforce or another CRM system is preferred.

  • Ability to travel throughout Australia and New Zealand as required.

About SprintRay

SprintRay is rewriting the rules of dentistry with technology that’s smart, fast, and designed to make life easier for dental professionals. Since 2014, we’ve been on a mission to deliver the most advanced 3D printing solutions in the industry—combining hardware, software, and materials into one seamless ecosystem.

But what really makes SprintRay different is our people. We’re a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients’ lives.

Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we’re building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we’re united by the same passion—transforming digital dentistry and having fun while we do it.

At SprintRay, the future of dentistry is being printed today. Want to be part of it?

Equal Opportunity Employer

SprintRay is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

To All Recruitment Agencies:

Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly.

Accessibility

If you need a reasonable accommodation during the application or interview process, please contact us at [email protected].

Skills Required

  • Background in dentistry, dental assisting or nursing, dental technology, dental laboratory work, or a related field
  • Experience with digital dentistry, CAD/CAM, 3D printing, or other dental technology
  • Ability to educate and present to dental professionals in individual and group settings
  • Strong interpersonal and relationship-building skills
  • Customer-focused ability to explain technical concepts practically and accessibly
  • Ability to support commercial activities using a consultative and educational approach
  • Strong organizational skills and ability to manage multiple customer and partner activities
  • Experience with Salesforce or another CRM system
  • Ability to travel throughout Australia and New Zealand as required
  • Candidate must be based in the Melbourne, Sydney, or Brisbane metropolitan area

SprintRay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SprintRay and has not been reviewed or approved by SprintRay.

  • Healthcare Strength Health coverage is described as comprehensive, including medical, dental, vision, mental health resources, and life/disability insurance with HSA/FSA options. Medical benefits are characterized as strong, reinforcing the perceived value of the healthcare offering.
  • Equity Value & Accessibility Ownership opportunities include an equity incentive plan and an employee stock purchase plan, with RSUs referenced for some roles. This structure indicates accessible participation in company equity beyond base pay.
  • Leave & Time Off Breadth Time-off provisions are portrayed as wide-ranging, covering vacation/PTO, unlimited sick days, paid holidays, bereavement, volunteer time, and parental leave. Flex time off and work-from-home options are also noted.

SprintRay Insights

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The Company
HQ: Los Angeles, CA
702 Employees
Year Founded: 2014

What We Do

As the innovation and sales leader in a hyper-competitive field, SprintRay profoundly influences the overall direction of the 3D dental printing industry. It is also a 2022/2023 Great Place to Work®. When you join the SprintRay employee family, your expertise and talents merge with those of highly competent colleagues who share your passion for elegant design, constant improvement and application of best practices in manufacturing, and incorporating additive manufacturing and AI into digital hardware production and services. Professionals in every division work together to contribute both quantitatively and intangibly to their company’s success, whether they’re involved with marketing SprintRay products and services, developing new resins or 3D printing components, customer service, or ensuring a friendly workplace. A generous benefits package helps maintain a healthy work-life balance and personal harmony. The rewards for helping SprintRay become the name synonymous with 3D digital dental printing go beyond standard compensation packages as measured by stock options that allow employees to capitalize generously from their hard work. As a Brand Ambassador, multiple Gold Medal sprinter and World Record holder Usain Bolt is the living embodiment of the unique status of SprintRay as the trailblazer and pacesetter in pioneering end-to-end 3D printing ecosystems for dental professionals. Above all else, Usain’s philanthropic work in his native Jamaica exemplifies the compassion and humanity SprintRay actively cultivates in its workers worldwide. Tell us how you will help us sustain our market leadership and make the world a better place.

Why Work With Us

SprintRay employees collaborate with thought leaders in the dental industry to bring the convenience, comfort and health benefits of 3D printing to individuals and families around the world. While global access to technological breakthroughs are Priority 1, SprintRay also includes the happiness and welfare of its workers in its overall mission.

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