Digital Twin Engineer I

WHO WE ARE

KNAPP brings new technology to warehouse automation. 

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We, more than 8,000 employees of the KNAPP Group across over 60 locations worldwide, shaping the future-oriented intralogistics industry, are dedicated to making complexity simple.

One of KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

WHAT YOU GET TO DO

This role is responsible for configuring and setting up digital twin simulations for PLC-based systems, as well as supporting the testing and troubleshooting of both digital twin and PLC-controlled environments. The Digital Twin Engineer I applies technical knowledge of simulation tools and PLC systems to execute simulation support activities during system integration and commissioning to ensure alignment between PLC logic and digital twin environments, and resolve issues identified during testing. This role collaborates with project teams to align simulation setups with project milestones and provides support and guidance during validation and commissioning phases.

Essential Functions and Responsibilities: 

• Configure, validate, and optimize digital twin simulation environments to ensure alignment with system design and reliable execution of testing and commissioning activities. 
• Exercise independent judgment in analyzing system behavior during simulation and PLC testing to differentiate root causes between PLC logic and simulation environments and guide resolution. 
• Independently troubleshoot and resolve issues identified during digital twin testing, PLC testing, integration, and commissioning phases. 
• Ensure simulation environments are configured, validated, and available in alignment with project schedules, test plans, and commissioning milestones.
• Escalate system performance deviations and/or timeline risks to project teams.
• Partner with controls, commissioning, and project teams to ensure simulation environments accurately reflect system design and operational intent. 
• Provide day-to-day technical guidance on simulation tools and structured testing practices to support consistent execution across team members. 
• Manage simulation licensing and environment capacity to support current and upcoming project demands. 
• Develop and maintain documentation including simulation configurations, test setups, issues, resolutions, and lessons learned to improve standardization and repeatability.
• Perform additional duties as assigned. 

WHAT YOU HAVE

• Bachelor’s degree in Automation, Controls Engineering, Electrical Engineering, or a related field preferred. 
• Working knowledge of digital twin tools, simulation workflows, and configuration of virtual testing environments for PLC-based systems. 
• 2–4 years of experience supporting PLC systems, commissioning activities, and integration or system testing in industrial automation environments. 
• Ability to analyze and troubleshoot testing issues and determine whether root causes originate from PLC logic, system interfaces, or simulation behavior. 
• Experience configuring and supporting digital twin environments, including multi-PLC or integrated system test scenarios. 
• Strong problem-solving and troubleshooting skills with the ability to work through complex technical issues in a structured manner. 
• Effective technical documentation skills, including the ability to clearly capture configurations, test setups, issues, and resolutions. 
• Ability to prioritize and manage work in alignment with project schedules, testing timelines, and commissioning milestones. 
• Demonstrated ability to provide day-to-day technical guidance and support to team members and collaborate effectively across cross-functional teams.

Working Conditions and Environment:

• Authorization to work in the U.S.
• Passport or ability to obtain passport
• Professional office etiquette is required at all times
•  Travel required up to 20% 
• Physical requirements: sitting for long periods of time, standing, walking, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 30 pounds

WHAT YOU WILL GET

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. 

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”