Job Description:
Job Description
At Mars Petcare, our objective is to transform the experience of sharing life with a pet anywhere in the world. Our starting point is unique: in the last decade, we have created entirely new Mars Petcare business and doubled its size. Today, our services and products offer solutions to over 70% of every pet owner’s needs. Yet our Purpose and leadership ambition take us further.
As part of our Petcare Digital Strategy, Transformation & Portfolio function, we are establishing a Digital Transformation Office (DTMO) to accelerate the delivery of our digital transformation ambitions Petcare-wide, in partnership with Divisional teams. The DTMO will provide the governance, program management, change leadership, and delivery assurance needed to drive strategic digital and data transformation initiatives. Working closely with Petcare Digital LT, business, and functional teams, the DTMO will ensure that transformation programs are aligned to strategic priorities, delivered effectively, and achieve sustainable business outcomes.
Reporting to the Petcare Digital Transformation Program Director, the Digital Transformation Program Lead acts as the primary engagement and program lead for an assigned Division/Unit, partnering closely with CDIOs/ Divisional SROs / Program teams to translate transformation delivery into successful outcomes.
The role serves as the bridge between the DTMO and the Division/CDIO/MGS, ensuring program priorities and delivery is aligned, programs are effectively governed, risks are proactively managed, and change is successfully adopted. The Program Lead will champion transformation in partnership with the CDIO/Division while ensuring consistency with Petcare-wide transformation standards and practices.
What are we looking for?
- 8+ years professional experience in Digital, Technology, Engineering, Business Management, or a related discipline.
- Relevant program or change management experience are advantageous.
- Commitment to continuous learning and staying current with digital transformation, organisational change, and delivery best practices.
- Experience leading complex business, digital, or transformation programs within large organisations.
- Strong stakeholder management and influencing skills, with the ability to engage senior leaders and cross-functional teams.
- Demonstrated experience in program management, governance, portfolio oversight, and change management.
- Ability to operate effectively in matrixed environments and manage competing priorities.
- Bachelor's degree or equivalent professional experience in Business, Technology, Engineering, Management, or a related discipline.
- Relevant program or change management certifications
What will be your key responsibilities?
Divisional Transformation Partnership
- Act as the primary DTMO partner for an assigned Division, building trusted relationships with CDIOs / divisional leaders and key stakeholders.
- Support the development and execution of divisional digital transformation roadmaps and program initiatives
- Ensure transformation initiatives are clearly prioritised, governed, and aligned to business objectives.
- Provide guidance and collaboration to divisional teams on program delivery, change management, and value realisation.
Program Delivery & Governance
- Oversee the health and progress of transformation initiatives within the Division.
- Facilitate stage-gate reviews, milestone tracking, risk management, and delivery assurance activities.
- Identify dependencies, risks, and barriers to delivery, escalating where appropriate and driving resolution.
- Ensure programs adhere to DTMO governance standards, methodologies, and reporting requirements.
- Maintain accurate portfolio reporting and provide regular updates to divisional and DTMO leadership.
- Act as a visible transformation champion across the Division/in partnership with CDIOs.
- Partner with business, digital, technology, communications, and People & Organisation teams to support successful adoption of change.
- Facilitate alignment between divisional priorities and enterprise transformation objectives.
- Support stakeholder engagement, communication planning, and readiness activities to maximise program success.
Portfolio Coordination
- Collaborate with other Division Programme Leads to identify cross-divisional dependencies, risks, and opportunities.
- Contribute to enterprise-wide transformation reporting, governance forums, and leadership updates.
- Share best practices and lessons learned to strengthen transformation capability across the organisation.
- Support continuous improvement of DTMO processes, tools, and governance frameworks.
The Digital Transformation Programme Lead succeeds by becoming a trusted advisor and program delivery to divisional leadership/CDIOs while maintaining strong alignment with enterprise transformation priorities.
Key expectations include:
- Building strong relationships and credibility with divisional stakeholders.
- Creating visibility of transformation progress, risks, and outcomes.
- Driving accountability for delivery while enabling collaboration across teams.
- Ensuring divisional programs meet governance, reporting, and assurance standards.
- Supporting effective change adoption and business readiness.
- Proactively identifying and resolving delivery challenges before they impact outcomes.
- Balancing divisional priorities with enterprise-wide transformation objectives.
What can you expect from Mars?
- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- A strong focus on learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
#TBdigital
The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.
The pay range shown is applicable to all US locations listed within the job posting:USD 119,040.00 - USD 163,680.00Skills Required
- 8+ years of professional experience in digital, technology, engineering, business management, or a related discipline
- Experience leading complex business, digital, or transformation programs within large organizations
- Experience in program management, governance, portfolio oversight, and change management
- Strong stakeholder management and influencing skills with senior leaders and cross-functional teams
- Ability to operate effectively in matrixed environments and manage competing priorities
- Bachelor's degree or equivalent professional experience in business, technology, engineering, management, or a related discipline
- Relevant program or change management experience
- Relevant program or change management certifications
- Commitment to continuous learning and staying current with digital transformation, organizational change, and delivery practices
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
