Digital Transformation Manager

Posted Yesterday
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Haringey, London, England, GBR
In-Office
35K-35K Annually
Entry level
Other
The Role
Leads digital transformation across customer sites by automating back-office processes, reducing paper-based work, improving data quality and reporting, and delivering technology roadmaps. Partners with operational teams to implement service changes, routing improvements, GIS-enabled analysis, digital training, and innovative technology solutions. Manipulates large datasets and translates complex analysis into practical improvements that enhance operational efficiency and service performance.
Summary Generated by Built In

Ready to find the right role for you?

Salary: £35,000 plus enhanced pension and Veolia benefits

Hours: 40 hours per week - 12 month FTC

Location: Haringey with occasional travel to other depots in the region and hybrid working

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. 

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

This role is being offered as a 12 month fixed term contract/secondment.

What we can offer you:

  • Access to our company pension scheme

  • Discounts on everything from groceries to well known retailers

  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

  • 24 hour access to a virtual GP, 365 days a year, for you and family members in your household

  • One paid days leave every year to volunteer and support your community 

  • Ongoing training and development opportunities, allowing you to reach your full potential

  • Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards.

As a Digital Transformation Manager, you’ll work across your Customer Sites using advanced data and technology to reduce the administrative burden our operational teams face by automating the back office system.

You'll also work with the onsite management team to improve the quality and use of data to achieve operational and client requirements.

What you’ll be doing: 

  • You will own and rethink back office processes to remove unnecessary paper processes and activity and support national project rollouts. 

  • Deliver product roadmaps with the support of the central operational systems team.

  • Work closely with operational teams to ensure that data and reporting are effectively used to improve the efficiency and performance of the services.

  • Using the latest advances in technology you will optimise efficiency and drive improvements through smarter use of existing systems or innovative application of new technology.

  • Develop and implement technology to drive the digitisation of our services, helping to remove paper-based processes and automate processes as much as possible. 

  • Support the implementation of our digital training strategy to deliver operational end-user training.

  • Support our teams with service changes, which drive efficiency through routing improvements, using spatial (GIS) technology to assist.

  • Manipulate large datasets to perform service analysis and as part of work on our operational systems.  

What we are looking for:

  • Proven experience in operational or analytical management supporting business change.

  • You will have a high problem-solving ability, and be able to work independently.

  • Solid relationship management and excellent communication skills, to provide information confidently and enable the end-user to understand complex data analysis. (The ability to make the complex simple for end users).

  • Strong data skills and use of Excel/Google Sheets.

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. 

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. 

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Skills Required

  • Proven experience in operational or analytical management supporting business change
  • Strong problem-solving ability and the ability to work independently
  • Solid relationship management and excellent communication skills
  • Ability to explain complex data analysis clearly to end users
  • Strong data skills and proficiency with Excel or Google Sheets
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The Company
HQ: Paris
2,778 Employees
Year Founded: 1853

What We Do

Veolia UK provides solutions for ecological transformation. We are a company of almost 14,000 employees, although we prefer to think of ourselves as “resourcers”. Every day across the country our “resourcers” design and deploy useful and concrete solutions, which help our customers fight against climate change, prevent pollution of our water and create a circular economy where nothing goes to waste. Every year, we serve around 1.8 million people through our municipal wastewater contracts. We complete over 400 million waste collections across our Local Authority contracts, serving over 3 million residential properties; and we treat over 1.5 million tonnes of commercial and industrial waste from our 85,000 private customers. We also produce over 560 MWe of renewable and low carbon electricity, to power over 1.3 million homes. Veolia UK is an exciting and innovative place to work, but don't just take our word for it - we were named as one of the top 10 'Very Big Organisations' to work for in The Sunday Times' Best Places to Work 2024. We're resourcing the world through our purpose of ecological transformation, and we're doing this by working together to constantly progress. We are reinventing the way things work to reduce our environmental impact and increase efficiency, whether in the reuse of wastewater or the recovery of waste, such as plastics. At the same time, we anticipate the needs of tomorrow with innovative solutions that will decarbonise our energy and heating demands. We do this through the development of microgrids and energy management through our Hubgrade solution, which optimises the management of resources using digital and artificial intelligence. We are driven by optimism and passion, not to see the world as it is, but how it should be; and we are tenacious in our efforts to achieve our goals. These aren't just empty words

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