Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
At Thermo Fisher Scientific, each one of our 120,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
When you're part of the team at Thermo Fisher Scientific, you'll do important work. Surrounded by collaborative colleagues, you'll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world.
Position SummaryThis role is the Digital Transformation Lead for Japan Digital & IT, partnering with business leaders to accelerate business growth and operational excellence through Digital, AI, automation and data-driven innovation. The primary focus is leading business transformation across Commercial, Customer Service, Field Service Engineering, Supply Chain and Shared Services rather than traditional ERP, infrastructure or application support.
The role works closely with customers and frontline teams to identify opportunities and deliver measurable business outcomes. During the first 12 months, the successful candidate will also participate in a structured leadership development plan to prepare for the Director, Japan Digital & IT role, including exposure to governance, financial management, people leadership and regional collaboration.
Location: Tokyo, Japan
Reports to: Tamiyoshi Aoki
Number of Direct Reports: 3 (TBD)
Key Responsibilities
Business & IT Leadership:
- Partner with Commercial, Customer Service, Field Service, Supply Chain, Finance, HR and Shared Service leaders to identify business opportunities and deliver Digital and AI-enabled transformation
- Develop and execute Japan Digital Business Transformation roadmap aligned with business priorities
- Regularly accompany Sales and Field Service Engineers on customer visits to understand customer pain points and translate insights into digital solutions
- Champion adoption of AI, automation, analytics and digital technologies to improve customer experience, productivity and operational efficiency
- Lead cross-functional transformation initiatives with Japan, APMEA and Global Digital & IT teams
- Influence stakeholders without direct authority and ensure measurable business outcomes
- Build strong relationships across the APMEA Digital & IT leadership network to strengthen collaboration and prepare for future regional leadership responsibilities
- Dedicate part of the first 12 months to developing Director-level capabilities including financial management, governance, people leadership and strategic planning
Qualifications & Experience
- Bachelor's degree or above
- 10+ years in Digital Transformation, Business Transformation, Consulting, Commercial Excellence or Customer Experience
- Strong business background; ERP/infrastructure expertise is not the primary requirement
- Experience leading cross-functional transformation and influencing senior stakeholders
- Life Sciences, Healthcare or related industry experience preferred
- Business-level Japanese and English
Preferred Experience
- Experience leveraging Generative AI (e.g., Microsoft Copilot, ChatGPT, AI agents) and modern digital technologies (e.g., analytics, automation, low-code/no-code platforms) to improve business processes and accelerate digital transformation
- Experience driving the adoption of AI-enabled solutions through stakeholder engagement, change management, and user enablement
Skills Required
- Bachelor’s degree or above
- 10+ years of experience in Digital Transformation, Business Transformation, Consulting, Commercial Excellence, or Customer Experience
- Strong business background; ERP and infrastructure expertise are not the primary requirement
- Experience leading cross-functional transformation initiatives
- Experience influencing senior stakeholders
- Business-level Japanese and English
- Life Sciences, Healthcare, or related industry experience
- Experience leveraging Generative AI, analytics, automation, and low-code/no-code platforms
- Experience driving adoption of AI-enabled solutions through stakeholder engagement, change management, and user enablement
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
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Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
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Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
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Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.
Thermo Fisher Scientific Insights
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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