Digital Transformation: Engagement Manager

Posted 11 Days Ago
Hiring Remotely in New York, NY
Remote
150K-190K Annually
5-7 Years Experience
Healthtech
The Role
Seeking an experienced and motivated Engagement Manager to join the dynamic Digital Transformation team at Ambit, working with biopharma clients to design and implement data-driven strategies. Responsibilities include leading client engagements, managing digital transformation projects, collaborating with cross-functional teams, and ensuring high client satisfaction.
Summary Generated by Built In

About Ambit:

Ambit is a healthcare technology and services company that provides data, analytics, consulting, and platform-based offerings to biopharma companies with a focus on rare and specialty diseases. Ambit capabilities include the areas of Strategy, Digital, Analytics, Digital Transformation, and Patient Identification & Activation.

About Ambit Leadership:

Ambit is led by a team of entrepreneurs with decades of rare and specialty disease experience and a passion to deliver data-driven innovation for our Biopharma partners.

Overview:

At Ambit we are on a mission to transform the world of rare and specialty disease. We are looking for people who excel in their work and are able to manage ambiguity with resourcefulness and creativity. Our core values are:

  • Set high standards
  • Deliver on ambitious goals
  • Be relentless and innovative
  • Be responsible and trusted


We are seeking an experienced and motivated Engagement Manager to join our dynamic Digital Transformation team, which works with biopharma clients to design and implement solutions to enable data, analytics and technology driven strategies and tactics. In this role, you will manage assigned client engagements and lead digital transformation initiatives to develop and deliver excellence to clients. You will collaborate closely with cross-functional teams, including our sales and delivery teams, product managers, technology experts and data scientists to develop and implement digital solutions. The ideal candidate is a self-starter with a strong business and digital transformation and analytics background, exceptional leadership skills, and a passion for leveraging transformation expertise to advance life sciences. This role requires a deep understanding of biopharma business processes and data sources, as well as the operational aspects of data & analytics infrastructure design & implementation.

As the DT Engagement Manager, you will -

  • Serve as primary point of contact for assigned client engagements leading digital transformation projects from conception to implementation, working closely with the client to understand their business challenges and objectives. 
  • Identify opportunities for additional engagements based on client needs, leading client business development, and supporting the proposal and contract process while partnering with our sales and delivery team leaders. 
  • Lead a team on high-quality and on-time delivery of multiple projects or workstreams simultaneously, ensuring high level of client satisfaction and repeat business/referrals.  
  • Collaborate with client business stakeholders to understand and document their data and analytics use cases; and map product, financial and/or patient workflows to identify where data needs to be captured or exchanged.  
  • Conduct comprehensive assessments of clients' data, analytics, and technology capabilities, identifying gaps and opportunities for improvement. 
  • Act as a liaison between business stakeholders and technical teams, ensuring effective communication and understanding of requirements. 
  • Communicate project design, strengths, and weaknesses, and adapt project design based on client feedback. Ability to clearly communicate in structured and unstructured interactions.
  • Clearly communicate findings and insights verbally and in well-designed PowerPoint slides that tell a clear and compelling story
  • Interact with and/or manage third-party vendors

Qualifications:

  • Bachelor's degree in Engineering, Applied Mathematics, Computer Science, or related field; MBA or advanced degree preferred. 
  • 5+ years of experience in strategic account and customer relationship management within a management or life sciences consulting firm.  
  • Primary/leadership responsibility for successfully delivering engagements resulting in additional follow-on work with the same client.   
  • Demonstrated ability to build a client project pipeline and lead multiple projects.
  • 3+ years of experience leading Digital Transformation programs/projects. 
  • 3+ years of experience in data management, commercial operations, and analytics within the pharmaceutical/biopharma/biotech sector with strong understanding of end-to-end commercial value chain including marketing, sales, market access, trade, medical affairs, patient services, etc.
  • Familiarity with digital technologies, trends, and best practices, including cloud computing, artificial intelligence, and data analytics. 
  • Strong analytical and problem-solving skills with a focus on data-driven decision-making. 
  • Experience across various data transformation project types involving automation, data analytics system builds/upgrades, application development, system/platform integrations. 
  • Familiarity and experience with primary and secondary data sources such as claims data (835/837), EMR/EHR, EDI 852/867, sell-in data, Rx dispense, formulary data, as well as digital and sales force execution data. 
  • Strong leadership capabilities, with experience leading cross-functional teams and driving collaboration. 
  • Ability to thrive in a fast-paced, entrepreneurial, and dynamic startup environment and manage multiple priorities simultaneously. 

Base Salary is $150,000 - $190,000 plus bonus and incentives 


Qualities that we seek: 
In addition to strong educational background and relevant work experience, we evaluate the following:

  • Problem solving abilities
  • Attention to detail
  • Communication skills
  • Organization and planning skills
  • Interested in growing and taking on additional responsibilities as part of a fast-paced entrepreneurial work environment
  • Work ethic

We treat our team right:  

Competitive compensation is just the beginning. As part of our team, you can expect: 

  • An early-stage growth company filled with passionate and fun teammates, dedicated to changing every life touched by rare disease 
  • Flexible vacation policy with company wide shutdowns to unplug, rest, and recharge
  • 401(k) (full-time employees)
  • Medical, dental, vision & disability insurance (full-time employees)
  • Parental leave (full-time employees)

Top Skills

Analytics
Data
Technology
The Company
HQ: Boston, MA
52 Employees
On-site Workplace
Year Founded: 2021

What We Do

At Ambit, we believe our innovative platform and associated services will redefine the rare disease ecosystem.

While there is an array of data and professional service firms in the space offering partial, disconnected capabilities, Ambit aims to provide the first and only comprehensive, integrated platform. Ambit will develop the tools stakeholders need to better navigate the inherent challenges of managing a rare disease, starting with getting an accurate diagnosis. Ambit is designing an approach built around the most critical needs of each stakeholder. We are integrating proprietary data, algorithms, applications, genetic testing, and patient services to become an irreplaceable intermediary.

Please go to AmbitInc.com to learn more.

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