Job Summary
The Digital Technology Operations Specialist supports the planning, coordination, communication, and execution of operational activities across the Digital Technology organization. This role partners with leadership, shared services, and cross-functional teams to support departmental priorities, improve workflow efficiency, and ensure timely follow-through on key initiatives.
This position is responsible for coordinating recurring operational processes, maintaining accurate department communications and reporting, supporting project and budget planning activities, and organizing information needed for leadership decision-making and department-wide alignment.
Essential Functions
- Support Digital Technology leadership with planning, coordination, communication, and execution of department-level priorities and initiatives.
- Coordinate recurring operational activities, including strategic planning, budget planning, performance tracking, project updates, leadership reporting, and follow up on assigned action items.
- Maintain accurate department communications and reference materials, including intranet content, organizational charts, personnel updates, Town Hall materials, and presentation content.
- Track, consolidate, and report key Digital Technology updates, accomplishments, critical contracts, approvals, seminar costs, resource follow-up items, and recurring leadership materials.
- Support cross-functional operational workflows, including enterprise issue tracking, enterprise system rollout coordination, education and seminars approvals and cost tracking, and change management coordination.
- Serve as a liaison between Digital Technology leadership, shared services, HR, Finance, Communications, and other stakeholders to promote alignment, accountability, and timely follow-through.
- Support onboarding, training, and adoption of new or updated departmental processes, tools, and systems.
- Perform other duties as assigned and comply with all applicable policies and standards.
Qualifications
- Associate Degree in Business Administration, Information Technology, Communications, or a related field required
- Bachelor's Degree preferred
- 5-7 years of experience organizing and supporting teams or departments, including planning and leading strategic initiatives required
- Prior experience in a project coordination, program support, or operational planning role preferred
- Experience supporting leadership teams with planning, communications, or process coordination across cross-functional teams preferred
Knowledge, Skills and Abilities
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
- Excellent verbal and written communication skills, including proofreading and professional correspondence.
- Ability to think strategically and solve problems with sound judgment and initiative.
- Proven ability to work effectively with senior leaders, understanding their priorities and communication needs.
- Strong attention to detail and accuracy in all aspects of work.
- Demonstrated commitment to productivity, efficiency, and continuous improvement.
- Effective at preparing project updates and reports, with a focus on cross-functional coordination and communication.
Skills Required
- Associate degree in Business Administration, Information Technology, Communications, or a related field
- Bachelor's degree
- 5-7 years of experience organizing and supporting teams or departments, including planning and leading strategic initiatives
- Experience in project coordination, program support, or operational planning
- Experience supporting leadership teams with planning, communications, or process coordination across cross-functional teams
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines
- Excellent verbal and written communication skills, including proofreading and professional correspondence
- Ability to think strategically and solve problems with sound judgment and initiative
- Ability to work effectively with senior leaders and understand their priorities and communication needs
- Strong attention to detail and accuracy
- Commitment to productivity, efficiency, and continuous improvement
- Ability to prepare project updates and reports with a focus on cross-functional coordination and communication
Community Health Systems Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Community Health Systems and has not been reviewed or approved by Community Health Systems.
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Healthcare Strength — Benefits are described as comprehensive, with medical, dental, vision, prescription coverage, mental health resources, wellbeing programs, and chronic-condition support. Feedback suggests insurance coverage is a frequent bright spot even when base-pay sentiment is more muted.
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Retirement Support — Offerings include a 401(k) and, in some cases, pension or profit sharing along with other financial-security benefits. Feedback suggests these options contribute to a perception of solid long-term support.
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Leave & Time Off Breadth — Paid time off, holidays, and volunteer time are included, alongside programs like tuition reimbursement. Feedback suggests the range of leave provisions is a meaningful part of the package.
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What We Do
Community Health Systems, Inc. is one of the nation’s leading operators of general acute care hospitals. The organization’s affiliates own, operate or lease more than 80 hospitals in 16 states with approximately 15,000 licensed beds. Affiliated hospitals are dedicated to providing quality healthcare for local residents and contribute to the economic development of their communities. Based on the unique needs of each community served, these hospitals offer a wide range of diagnostic, medical and surgical services in inpatient and outpatient settings.
