Salary:
Competitive + Bonus
Digital Support Team Manager – Ripon (Hybrid)
So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more.
As a Digital Support Team Manager based in Ripon, you’ll be responsible for:
Leading and managing the Digital Support Team, ensuring a consistently high standard of customer service across all digital channels
Supporting and enhancing digital trading capabilities for customers, branches, and the wider business
Collaborating closely with the Digital team to continuously improve and develop the overall digital customer experience
Overseeing team performance through effective communication management and strong people leadership practices
Building and maintaining strong relationships with internal stakeholders (from branch to director level), external customers, and key suppliers
And here’s what we’d like you to have:
Attention to detail and strong organisational skills
Excellent customer service and communication skills
Good people management and relationship skills
Strong decision-making skills
Remaining calm under pressure
Ability to work in a fast-paced and diverse environment
We look forward to receiving your application.
#ACMM50
Skills Required
- Attention to detail and strong organisational skills
- Excellent customer service and communication skills
- Good people management and relationship skills
- Strong decision-making skills
- Ability to remain calm under pressure
- Ability to work in a fast-paced and diverse environment
What We Do
C.P. Hart is a luxury bathroom supplier and retailer that provides high-quality products, design services, and installation for homeowners, designers, and contractors.
