Digital Solutions & RPA Manager

Digital Solutions & RPA Manager – Peterborough, UK (hybrid)

As Digital Solutions & RPA Manager in our Peterborough office (hybrid), you will strengthen and drive our digital solutions team – driving operating improvements across the organisation that will directly improve the quality of service to our customers.  You will be expected to challenge current process orthodoxy and strive for a step-change in the way that we process and operate.
Your team is responsible for the digitisation and automation of the operations processes through the design and development of solutions including (but not limited to) Robotic Process Automation (RPA) technology to eliminate administrative work from our organisation; in this role you will provide technical leadership that streamlines operations, enhances productivity, and fosters innovation across our organisation.

You will bring a strong architectural mind and product development experience with subject matter expertise in areas of UiPath, RPA, and strong knowledge of automating solutions on Web, Citrix, Desktop Applications, and AWS with direct experience in delivering in an agile Software Development environment, along with a good business understanding and the ability to measure and track the value the team is creating.  

In this senior role, you will contribute to the evaluation of candidate business process for automation suitability, working directly with the operations leaders and technology architects to perform analysis, build and manage the solutions backlog, provide recommendations, define requirements, and provide inputs to the design of innovative solutions in accordance with standard design principles and conventions. Consistent with a senior position, the role operates with a high degree of autonomy and practices reasoned judgment.

You will be responsible for managing and developing a team for both building and running automated solutions, and act as the leading technologist within the Op Tech team.

You will be responsible for:

•    Collaborate with multi-disciplinary team of solution architects, engineering, business analysts, product management & infosec to deliver new automation solutions that provide provable business value.
•    Manage a team of automation engineers, provide guidance to other developers within team develop, maintain, and embed tools and practices in how we work, using them to ensure robust, repeatable framework for execution.
•    Complete the development, testing and deployment of RPA solutions – defining testing strategies and scenario reviews with project teams.
•    Identify gaps and constraints associated with business requirements, working with solution architect translate into technical requirements.
•    Defect tracking and resolution, continuous improvement.
•    Develop proof-of-concepts, documenting benefits and recommendations.
•    Identify and document process flows, procedures, rules governing development life-cycle.
•    Serve as the technical expert for RPA, Macros and other automation tools.
•    Support RPA environment operations and maintenance, including KPI definition and tracking, event logging & monitoring, auditing & reporting of RPA performance. Track benefits.
•    Contribute to the evaluation and technical integration of other technologies (low code solutions, OCR, AI / ML etc.).

You should apply if you have:

•    Extensive professional coding experience with Python, VB.NET or C# and VBA or similar.
•    Deep experience in developing automation solutions using UiPath or similar RPA technology.
•    Strong people management experience.
•    Knowledge of AWS and deploying automation solutions on native cloud services.
•    Experience with crafting detailed Standard Operating Procedure (SOP), specific to building Robotic Process Automations, and training briefs for junior developers.
•    Strong interpersonal communication skills, with the ability to build relationships and interact efficiently with multi-disciplinary teams.
•    Experience within a global corporate environment with multi-site operations.
•    Excellent communication skills, use of virtual project management tools, leading virtual meetings/workshops, and other work exercises.

About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.
As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:
•    Market competitive monthly gross salary. 
•    Opportunity to earn an annual bonus.
•    Great career growth and development opportunities in a global organization
•    A flexible approach to work / hybrid home & office
•    Generous employee benefits including insurance (health, disability, life) and retirement programs.
•    Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
•    Paid leave for volunteering opportunities

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.

Apply now!
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