Digital Solutions Partner

About This Role

iRhythm is currently seeking an experienced and motivated Digital Solutions Partner, responsible for leading iRhythm’s EHR sales and customer adoption initiatives. This is a remote position that can be located anywhere in the US.

This position will identify key target accounts within the assigned area, establish a presence for iRhythm’s EHR integration services with large Health Systems and provider networks, and line up a best-practice integration process for our customers and internal partners. The ultimate goal of this role is to provide frictionless access to the iRhythm Zio product platform and to increase account penetration. This role is the face of EHR integration into accounts and will partner with the area Sales and Customer Experience teams to drive EHR integrations as a strategic initiative. The position requires high-level cross-functional teamwork both internally and externally, strong leadership skills, ability to think strategically, and assist customers in dealing with system-wide clinical and workflow change.

Specific job responsibilities include:

• Partner with iRhythm Commercial leadership in developing a vision and strategic plan to guide the sales expansion of iRhythm through EHR integration area wide.
• Own the development and execution of a business plan that incorporates new account growth and expansion opportunities within your area.
• Learn, evangelize, and continue to refine our integration best practices with customers, and partner with key team members including IT, Clinical, and Billing to support the implementation of the EHR integration service.
• Provide Sales and Customer Experience teams training, guidance and coaching on EHR integration, and how to effectively sell EHR integration into accounts. This includes field visits, observations, and measurement of results.
• Collaborate with Sales leadership and regional sales teams to identify and prioritize high priority accounts.
• Establish and maintain effective formal and informal links with major customers, key decision-makers and other stakeholders, to exchange information and views and to ensure that iRhythm is providing the appropriate range and quality of services.
• Oversee the preparation of quarterly reports on EHR strategy and progress.
• Identify changes in healthcare policy, delivery systems, and competitive pressures to develop and implement strategies and tactics accordingly.
• Set Key Performance Indicators (KPIs) to monitor sales progress on a monthly basis and ensure goal achievement.

About you:

You are a strategic, persuasive, and urgent individual with the desire to work in a fast-paced environment and rapidly changing environment. This role is the face of our EHR integration service to our customers and our internal sales teams, and we are looking for someone who is goal-driven and excited about continuing to improve our outcomes, our processes, and the overall value that our health system customers get out of the comprehensive Zio solution.

You’ll have geographies or responsibilities of your own, but you’re a team player and will put the team first. This role involves mentoring and coaching our sales team on what this offering can bring and working closely with other internal teams to ensure we’re scoping and delivering a best-in-class solution to customers. You don’t need to be in the weeds technically but will need a core understanding of how EHR integrations works, what they can do, and how our service is most effectively implemented. This is a fast-paced team within a high growth company, and roles are always evolving! We’re looking for someone who will embrace that reality and continue to push us to improve every week.

In addition to the overview above, here are a few key skills and qualities we’re looking for from you:

• At least 5 years of experience in sales, EMR implementations, or consulting involving EHR’s and integrations; Preferred EMR company, medical device, or software vendor experience.
• You’re a strategic thinker with the ability to communicate key messages clearly and concisely. You’ve used these skills to influence others and contribute to the vision and direction of a team.
• Exceptional organizational skills and attention to detail.
• Demonstrated ability to work cross-functionally and across all levels of the internal organization. You have influenced both up and across the organization in past roles.
• Must be a self-starter and able to follow through on key commitments.
• Ability to provide leadership, coaching and business minded skills while developing key relationships with customers and internal sales teams.
• Ability to create success in an ambiguous internal and external environment. You can navigate the grey areas and help others navigate them as well.
• Experience giving persuasive presentations on complex topics to customer and internal stakeholders.
• You do not tolerate mediocrity and demonstrate a growth mindset to push yourself and our team to continued and accelerated success.
• Ability to travel up to 25-50% of the time, as needed.
• Bachelor’s degree in relevant field, or equivalent combination of education and experience.

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• emotional health support for you and your loved ones
• legal / financial / identity theft/ pet and child referral assistance
• paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

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