Digital Solutions Analyst

About Entrega 

Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. We design, develop, and operationalize technology-enabled solutions through a high-performance services model built to elevate client experience and deliver measurable business value. 

Our work spans technology, digital, and business solutions delivery. We operate using a structured service delivery model designed to balance client relationships, delivery accountability, project execution, and production capacity management. Strong leadership across these areas is essential to delivering consistently high outcomes for our clients. 

Job Position Summary:

The Digital Solutions Analyst translates business challenges and stakeholder needs into clear, actionable technology-enabled solutions. Serving as a liaison between business stakeholders, design teams, and technical teams, the analyst supports discovery, requirements definition, solution research, rapid prototyping, and delivery readiness. The role requires a solutions-oriented mindset, strong analytical and communication skills, an understanding of digital technologies, and the ability to identify practical opportunities to use artificial intelligence, automation, and data to improve business outcomes.

Responsibilities and Duties: 

• Discovery and Scope Definition – Facilitate stakeholder discussions to understand business objectives, user needs, current processes, pain points, constraints, and desired outcomes.
• Requirements and Solution Artifacts – Develop, analyze, document, and validate business objectives, stakeholder needs, business rules, and success criteria to clearly define the business problem, desired outcomes, and strategic justification for solution development.
• Solution Research – Research technologies, platforms, industry practices, and potential solutions based on business value, feasibility, risk, and implementation considerations.
• Solution Ideation and Prototyping – Translate abstract concepts into practical technology-enabled solutions through process models, wireframes, prototypes, diagrams, and other visual artifacts.
• AI and Automation Opportunities – Identify responsible and practical opportunities to use artificial intelligence, generative AI, automation, and data-driven capabilities within proposed solutions and internal work processes.
• Stakeholder Communication – Present findings, requirements, prototypes, and solution recommendations to clients, stakeholders, and internal delivery teams.
• Solution Delivery Support – Support solution handoff, clarify requirements, evaluate proposed changes, and help maintain alignment between business objectives and delivered outcomes.
• Additional Responsibilities – Perform other tasks and duties as required by team leaders to support client delivery and contribute to the overall success of the organization.

Qualifications: 

• Ability to translate ambiguous business needs into structured requirements and solution recommendations.
• Demonstrated problem-solving, analytical-thinking, and decision-support skills.
• Excellent written, verbal, visual, and presentation skills.
• Ability to work effectively with business, design, data, and technical teams.
• Ability to manage multiple priorities and projects simultaneously.
• Strong organizational skills and exceptional attention to detail.
• Familiarity with digital technologies, artificial intelligence, automation, and data-driven solutions.
• Ability to work independently and collaboratively in a team environment.
• Passion for learning and professional growth, particularly in technology and emerging digital capabilities.
• High degree of integrity, professionalism, accountability, and commitment to client success.

Education and Experience: 

• Bachelor’s degree in Information Systems, Business Computer Science, Business Analytics, Software Engineering or a related field required. Master’s degree is preferred.
• 3 - 5 years of experience contributing to technology, digital, business analysis, consulting, or professional services initiatives.
• Experience defining requirements, analyzing business processes, developing solution recommendations, or creating prototypes.
• Ability to work with both business and IT teams to define and deliver solutions that create effective outcomes.
• Experience presenting to clients, stakeholders, or business leaders.
• Strong commitment to client experience, service delivery, and quality.

Compensation & Benefits 
This role offers a competitive base salary aligned to experience and scope. Where applicable, employees may be eligible to participate in performance-based incentive programs aligned to organizational and individual results. 

We offer a comprehensive benefits package including medical, dental, and vision coverage, 401(k), paid time off, and additional benefits designed to support our employees’ well-being. 

Equal Employment Opportunity 
Entrega is an Equal Opportunity Employer. Entrega does not discriminate in employment opportunities or practices because of race, any trait historically associated with race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, veteran status, height, weight, disability, genetic information or any other characteristic protected under state or federal law.