At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
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Remote (US)Job Description:
Value & Adoption Analytics Intern (Digital Solutions, CSO)
About the role
This role will support the Digital Solutions team define and calculate business value of digital applications used by the global regulatory team and other business functions. You’ll embed 3E (Experience, Effectiveness, Efficiency) value/adoption metrics during PI Planning, partner closely with development squads to baseline current-state processes, assess user adoption, and analyze enhancement impacts in order to deliver adoption read‑outs to business leaders.
Key Responsibilities:
Business Process Baseline Metrics:
Develop and implement baseline metrics to evaluate current business processes within digital applications led by the team.
Partner with product owners and business collaborators to define relevant indicators aligned with strategic priorities.
Application Adoption and Performance Tracking:
Collaborate with development squads during planning phases to define how user adoption and feature performance will be measured.
Design and deliver dashboards and reports to monitor adoption trends and application usage.
System and Process Performance Reporting:
Build reports and dashboards that measure overall system health and the performance of individual workflows or components.
Deliver data insights to inform ongoing development, identify areas for optimization, and support prioritization decisions.
Ad Hoc Reporting and Analysis:
Support business needs by responding to ad hoc reporting requests and extracting relevant data for customers across the organization.
Ensure data integrity and consistency in all reporting outputs.
Domain Expertise:
Develop in-depth understanding of application workflows and business processes to contextualize data and reporting needs.
Become experienced on the data models and structure of key applications led by the Digital Solutions team.
Desired Skills and Qualifications:
Reporting Tools Expertise: Advanced experience with data visualization and reporting tools such as Tableau, Power BI, or similar platforms.
Technical Proficiency: Proficiency in SQL for report and query development strongly preferred.
Analytical and Problem-Solving Skills: Ability to translate business questions into relevant data insights.
Process Understanding: Experience in analyzing business workflows and process optimization.
Communication and Collaboration: Strong verbal and written communication skills; comfortable collaborating with technical and non-technical teams.
Regulated Industry Experience: Experience in regulatory, life sciences, or similar regulated environments is a plus.
Permanently authorized to work in the U.S., must not require sponsorship of an employment visa (e.g., H-1B or green card) at the time of application or in the future. Students currently on CPT, OPT, or STEM OPT usually requires future sponsorship for long term employment and do not meet the requirements for this program unless eligible for an alternative long-term status that does not require company sponsorship.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . Internal employees contact AskGS to be directed to your accommodation resource.
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What We Do
Profound Change Requires Boldness.
Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years.
The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world.
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