Digital Signage Program Senior Associate

Posted Yesterday
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New York, NY, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Supports global digital signage content strategy and operations across approximately 2,300 screens and 170 locations. Responsibilities include developing and deploying campaigns, coordinating with communications and technology stakeholders, enforcing brand standards, supporting local content managers, troubleshooting signage issues, maintaining content approval archives, and administering the Korbyt platform. The role also supports the Manhattan Campus signage program and requires strong writing, design, project management, communication, and collaboration skills.
Summary Generated by Built In

 The firm’s extensive network of approximately 2,300 screens across more than 170 locations worldwide serves as a crucial channel for informing, educating, and engaging employees and guests by delivering timely, relevant information. Additionally, we manage 20 bespoke video wall installations at flagship locations around the world. The platform is centrally managed through the Korbyt content management system, with more than 100 local content managers and contributors across our global footprint. 


As a Digital Signage Program Senior Associate within the Digital Signage Program team, you will play a pivotal role in supporting day to day content strategy and and operations of the Digital Signage Program, as well as fostering partnerships with various stakeholders across the Manhattan Campus, with a focus on the new 383 Madison Avenue opening in October 2027. The firm’s global headquarters at 270 Park Avenue introduces a world-class digital signage program that enhances user experience, offering a unique opportunity to create immersive and engaging moments throughout the user journey. 


Job responsibilities


• Support the design and deployment of new content and campaigns for the global signage program. 

• Partner with communication and technology stakeholders across regions and lines of business.

 • Act as a brand ambassador to ensure global and local content aligns with all branding guidelines. 

• Provide support to local content managers by advising on best practices and serving as the first line of defense when troubleshooting screen issues. 

• Maintain an archive of all published signage and corresponding approvals. 

• Become an expert in the Korbyt content management system. 

• Provide support for the Manhattan Campus digital signage program as needed. 


Required qualifications, capabilities, and skills:


 • 5+ years of experience writing, proofreading, and copy-editing skills. 

• Ability to prioritize projects and address issues promptly. 

• Excellent communication skills and meticulous attention to detail.

 • Basic design skills and proficiency in design software such as Photoshop are required. 

• Strong project management skills with the flexibility to adapt to a dynamic environment.

 • Strong design aesthetic in layout, composition, typography, and color usage.

 • Self-motivated, creative thinker, and adept problem solver.

 • Strong interpersonal, relationship-building, and collaboration skills.

 • Proactive and committed to delivering superior results.


Preferred qualifications, capabilities, and skills:

 • Experience with Content Management Systems 

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.

Skills Required

  • 5+ years of experience writing, proofreading, and copy editing
  • Ability to prioritize projects and address issues promptly
  • Excellent communication skills
  • Meticulous attention to detail
  • Basic design skills and proficiency with design software such as Photoshop
  • Strong project management skills and flexibility in a dynamic environment
  • Strong design aesthetic in layout, composition, typography, and color usage
  • Self-motivated, creative, and adept at problem solving
  • Strong interpersonal, relationship-building, and collaboration skills
  • Proactive approach and commitment to delivering superior results
  • Experience with content management systems

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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