By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
Citi Services includes Treasury & Trade Solutions (TTS) and Securities Services. TTS provides an integrated suite of Liquidity, Payments, Cards, and Trade/Working Capital solutions to multinational corporations, financial institutions, public sector organizations, and increasingly, mid-sized corporate clients.
Platforms and Data Services within Citi Services offer digital solutions to clients that are critical for running their business. CitiManager is a global platform used by Citi clients across web and mobile to manage their corporate cards and card programs.
The Senior Vice President of Digital Product Management will be responsible for developing CitiManager's platform vision and strategy while executing and delivering products, features, and experiences to clients. The role requires close collaboration with business, client, regional partner, design, and technology teams to understand client needs and translate them into platform solutions driving industry-leading and innovative experiences, including those powered by AI.
What you’ll do
- Manage the strategic product roadmap, development, launch, and go-to-market strategy to maximize the benefit of each product.
- Create industry-leading data visualization and reporting experiences for clients, leveraging the latest technologies — such as AI — to deliver innovative ways for users to interact with data.
- Drive the product vision and roadmap of the CitiManager Mobile app, through which customers can manage their corporate cards, make payments, and conduct self-service activities.
- Supervise day-to-day product management for core products such as product delivery, client experience, and client communication strategies; additionally, help the team prioritize, negotiate, and remove obstacles to achieve business results.
- Work closely with partner teams such as Engineering, Design, Data, and Customer Service to develop and execute the product strategy and projects leveraging Agile methodologies.
- Drive client value propositions, positioning, segmentation, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients.
- Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units, as well as provide input into strategic decisions affecting the job family or function within a region or business.
- Manage client and competitor market research, develop a product innovation roadmap, and address fundamental challenges of product commoditization to create an advanced set of solutions.
- Develop and communicate a business plan and product strategy to senior management and partner teams to secure buy-in and investment approval.
- Lead innovation by collaborating with Engineering and staying abreast of the latest digital technologies in the Finance and Technology industry.
- Appropriately assess risk in business decision-making, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations.
What we’ll need from you
- Broad and diverse functional experience with digital products in payments, cards, liquidity, fintech or technology companies with product development, and data analytics.
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.
- Ability to work independently and reprioritize quickly in response to changing circumstances.
- Demonstrated ability to communicate clearly and concisely, both in writing and verbally.
- Demonstrated analytical skills.
- Demonstrated problem-solving and decision-making skills.
- Ability to thrive in a collaborative, team-oriented, and agile environment.
- Bachelor's Degree in Finance, Business Administration, Computer Science, specialized analytics, or a related discipline, Master's degree is preferred.
What we can offer you
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group: Product Management and Development------------------------------------------------------
Job Family:Product Management------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- Broad experience with digital products in payments, cards, liquidity, fintech or technology companies
- Experience with product development and data analytics-driven product decisions
- Experience managing mobile product (CitiManager Mobile) and web platform roadmaps
- Proven experience working with Engineering, Design, Data, and Customer Service using Agile methodologies
- Demonstrated analytical, problem-solving, and decision-making skills
- Strong written and verbal communication skills
- Ability to work under pressure, manage deadlines, and reprioritize quickly
- Bachelor's Degree in Finance, Business Administration, Computer Science, analytics, or related discipline
- Master's degree
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
