Capability, Knowledge and Experience:
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Must have excellent and demonstrable working knowledge of modern Identity & Access Management systems in a hybrid model, acting as a technical expert in the following areas:
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Active Directory & Microsoft Entra ID (formerly Azure Active Directory) / Microsoft Entra Connect (formerly AD Connect) / Microsoft Entra Seamless Single Sign-On (Seamless SSO)
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Active Directory Federated Services (ADFS)
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Conditional Access
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Multi-Factor Authentication (MFA) / Self-Service Password Reset (SSPR)
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Role-Based Access Control (RBAC) / Microsoft Entra Privileged Identity Management (PIM)
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Enterprise Application (SSO) & Application Registration
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Strong working knowledge of current security standards, protocols, and features including but not limited to SAML, OAuth, LDAP, Kerberos, SSO, and FIDO2.
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Strong experience in using cloud-based identity models, including external identities (B2B & B2C).
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Hands-on ability to troubleshoot and resolve complex issues across IAM technologies.
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Highly advantageous (but not essential) technical experience includes:
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Microsoft Identity Manager (MIM)
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Microsoft Entra ID User Provisioning (Joiners / Movers / Leavers)
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Microsoft Entra ID Governance (Identity Protection, Access Reviews, Entitlement Management)
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PKI Certificate Management
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Excellent communication skills, both verbal and written, with colleagues, clients, and customers at all levels; a strong communicator who develops relationships for mutual gain.
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Highly motivated and solution focused.
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Experience applying ITIL best practices to key processes, including incident, change, and problem management.
Takes personal ownership and pride in the quality of solutions delivered.
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Proactive in keeping skills up to date and maintaining awareness of developments in the IT industry.
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Good knowledge of analytical techniques, methods, and problem-solving skills.
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Comfortable working with senior staff, both business and IT.
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Experience working with outsource partners and delivering solutions into support.
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Excellent documentation skills.
An undergraduate degree in Computing, Information Technology, or a related technical discipline is highly desirable, or equivalent professional accreditation.
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One or more of the following certifications is preferred:
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Microsoft Identity and Access Administrator
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Microsoft 365 Certified: Enterprise Administrator Expert
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Microsoft Certified: Azure Security Engineer Associate (or equivalent security-focused certification)
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Additional relevant Microsoft Entra or security certifications will be considered an advantage.
Personal Characteristics:
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Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
Skills Required
- Demonstrable working knowledge of modern hybrid Identity and Access Management systems
- Experience with Active Directory, Microsoft Entra ID, Entra Connect, Seamless SSO, and ADFS
- Knowledge of Conditional Access, MFA, SSPR, RBAC, and Entra PIM
- Knowledge of SAML, OAuth, LDAP, Kerberos, SSO, and FIDO2
- Experience with cloud-based identity models, including B2B and B2C external identities
- Ability to troubleshoot and resolve complex IAM technology issues
- Excellent verbal and written communication skills
- Experience applying ITIL practices to incident, change, and problem management
- Experience working with outsource partners and delivering solutions into support
- Excellent documentation, analytical, and problem-solving skills
- Undergraduate degree in Computing, Information Technology, or a related technical discipline, or equivalent professional accreditation
- Microsoft Identity and Access Administrator certification
- Microsoft 365 Certified Enterprise Administrator Expert certification
- Microsoft Certified Azure Security Engineer Associate or equivalent security certification
- Experience with Microsoft Identity Manager, Entra provisioning, Entra governance, or PKI certificate management
Zensar Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zensar Technologies and has not been reviewed or approved by Zensar Technologies.
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Retirement Support — A 401(k) with company match and immediate vesting is highlighted, with broad fund options available.
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Wellbeing & Lifestyle Benefits — Work-life balance, remote/hybrid flexibility, and supportive teams are emphasized as strengths that enhance the overall experience.
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Parental & Family Support — Inclusive policies such as parental leave and access to EAP and dependent medical coverage are promoted across regions.
Zensar Technologies Insights
What We Do
Zensar is a leading experience, engineering, and technology solutions company. We conceptualize, build, and manage digital products for Forbes Global 2000 clients across the hi-tech engineering, banking and financial services, insurance, manufacturing and consumer services verticals. With proven excellence across five core areas, including experience services, advanced engineering services, data engineering and analytics, foundation services, and application services, our solutions leverage industry-leading platforms to help our clients be competitive, agile, and disruptive while moving with velocity through change and opportunity. Zensar’s expansive ecosystem of 60+ technology partners, including Oracle, Salesforce, SAP, Guidewire, Automation Anywhere, Adobe, and UiPath, enables us to deliver comprehensive solutions to clients, facilitating seamless integration and allowing them to leverage cutting-edge technologies and tools for enhanced business outcomes. Zensar is part of the USD 4.4 billion RPG Group. With headquarters in Pune, India, our 10,500+ employees, representing over 50 nationalities, work from 30+ locations across North America, UK/Europe, and South Africa. Visit us at www.zensar.com

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