Digital Sales Specialist

Posted 2 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Junior
Information Technology • Business Intelligence • Consulting
Consulting Excellence for Global Market Leaders
The Role
The Digital Sales Specialist develops APAC sales pipelines for SAP transformation initiatives by conducting inbound and outbound outreach, qualifying leads, booking appointments, tracking opportunities, and maintaining accurate Salesforce records. The role includes preparing weekly pipeline reports, supporting sales campaigns, collaborating with marketing and sales teams, and engaging senior stakeholders. Success requires meeting sales KPIs, working independently, and converting digital engagements into qualified opportunities.
Summary Generated by Built In

Company Overview: cbs APAC is a leading international consultancy headquartered in Heidelberg, Germany. We deliver high-end quality consulting and technology services to large industrial corporations that run SAP. For more information about our company, please visit our website at cbs APAC.

About the Role
We are looking for a proactive, detail-oriented, and energetic Digital Sales Specialist to join our APAC Digital Sales team. You will play a key role in driving pipeline growth, qualifying leads, and supporting sales campaigns for SAP transformation initiatives across the region. This role requires a strong mix of communication skills, persistence, and data accuracy to support our regional go-to-market efforts.

Position: Digital Sales Specialist

Modules: Sales & Marketing

Location: Kuala Lumpur, Malaysia

Added Input: Upon submission of your application, a link to a questionnaire specific to the applied role will be provided. Kindly ensure timely completion and response.

Key Responsibilities

  • Develop a strong sales pipeline by building and maintaining customer relationships and understanding their business needs.

  • Create and maintain a structured call plan for existing and potential customers across the APAC region.

  • Independently and proactively handle inbound and outbound calls, emails, and other communication channels (e.g. Teams, LinkedIn), qualifying prospects from assigned databases to achieve sales targets.

  • Qualify, follow up, and track sales leads independently with minimal supervision.

  • Maintain and update the Salesforce CRM database, ensuring data accuracy, removing duplicates, and recording all customer interactions.

  • Present weekly Inside Sales progress reports to the reporting manager, highlighting pipeline status and campaign performance.

  • Demonstrate proven sales performance, such as setting at least 3 qualified appointments per week or contributing to measurable revenue growth.

  • Remain effective in a desk-bound, non-customer-facing environment while driving digital engagement and lead conversions.

  • Collaborate with marketing and sales teams to improve campaign quality and conversion outcomes.

Required Skills and Experience

  • Minimum 1–2 years of relevant experience, particularly in telemarketing, cold calling, or inside sales roles.

  • Excellent verbal and written communication skills; confident in calling, connecting, and engaging potential customers.

  • Comfortable communicating with senior stakeholders and C-level decision-makers.

  • Energetic, aggressive self-starter with a friendly yet professional attitude.

  • Self-motivated, persuasive, and goal-oriented with a strong drive to achieve sales KPIs.

  • Demonstrated ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.

  • Excellent command of English (verbal and written); Mandarin proficiency is an added advantage.

  • Attention to detail in CRM data entry, lead tracking, and reporting.

  • Comfortable working independently with minimal supervision and learning quickly about SAP solutions and customer needs.

Preferred Qualifications

  • Bachelor’s Degree or Diploma in Business, Computer Studies, Marketing, or Communication Studies, or any related field.

  • Exposure to enterprise technology or SAP ecosystem is advantageous.

ME: This is you

  • An analytical and problem-solving consultant with the desire to develop your own skills and talents.

  • An eloquent and extroverted person happy to support our pre-sales cycle.

  • Passionate and determined while appreciating teamwork.

  • Willing to take over responsibility and to make decisions.

  • Able to lead a small team, with strong social and communication skills.

WE: That's us

  • A great team of passionate consultants

  • Strong personalities that are fair, open, and respectful to each other

  • Attractive and competitive salary and package

  • A company that continuously spends more than 6% of its revenue in the education of its employees

Interested in sharing the ONE passion?
We’d love to hear from you! Don’t hesitate to contact us by phone, email, or LinkedIn. We look forward to receiving your application documents, which should include your résumé (with project descriptions), salary expectations, and references (if available).

Please note that only shortlisted candidates (preferably local candidates) will be notified.

Skills Required

  • 1-2 years of relevant experience in telemarketing, cold calling, or inside sales
  • Excellent verbal and written communication skills
  • Confidence engaging potential customers and C-level decision-makers
  • Self-motivated, persuasive, goal-oriented, and able to achieve sales KPIs
  • Ability to multitask, prioritize, and manage time efficiently
  • Excellent command of English, verbal and written
  • Attention to detail in CRM data entry, lead tracking, and reporting
  • Ability to work independently with minimal supervision and learn SAP solutions quickly
  • Mandarin proficiency
  • Bachelor's degree or diploma in Business, Computer Studies, Marketing, Communication Studies, or a related field
  • Exposure to enterprise technology or the SAP ecosystem
  • Ability to lead a small team
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The Company
HQ: Heidelberg, Baden-Württemberg
1,463 Employees
Year Founded: 1995

What We Do

Consulting excellence for world market leaders – this is what cbs stands for. We advise the world’s most amazing companies: renowned, highly innovative customers and hidden champions of the international manufacturing, pharma, life science, chemical, and automotive industry. We share the drive, the values, and the culture. As a development platform for highly skilled and dedicated consultants, we aim to be the best, most innovative and reliable partner for our clients in our market. With experience from more than 5,000 international projects and 30 years of market presence, we are the hidden champion for global and digital end-to-end business process solutions. 70 percent of the world market leaders of European origin trust us. We are their partner at eye level and global supplier of their corporate business solutions based on SAP software and cloud technology. cbs reached revenue of €277 mio. in 2024. Since 2009, revenue has quadrupled. Lasting customer relationships have been the foundation of the company’s success. More than 350 high-profile companies place their trust in cbs. With cbs Enterprise Transformer® for SAP S/4HANA®, cbs offers an innovative software for transitioning to the new world of SAP. As part of the Materna Group cbs draws on more than 1,700 employees at 40 locations – with its headquarters in Heidelberg, its offices in Germany, and international offices (Switzerland, Austria, Spain, Finland, USA, Malaysia, Singapore, China, Japan, India, Australia). Through its global consulting organization, its subsidiary leogistics, the manufacturing specialist Trebing + Himstedt, the human experience management consultant projekt0708, supported by nearshore and offshore centers as well as a strong partner network, cbs implements successful large-scale client projects around the globe. Managing Directors: Rainer Wittwen (CEO), Holger Scheel, Stefan Risse https://www.cbs-consulting.com/en/imprint/

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