Digital Sales Manager

Reposted 10 Days Ago
Be an Early Applicant
Milano, ITA
In-Office
66K-86K Annually
Senior level
Information Technology • Software
The Role
Lead and optimize a multi-location digital sales organization covering outbound campaign/inside sales, specialist support, and self-service channels. Manage team leaders and external vendors, drive funnel performance, implement data-driven KPIs and dashboards, improve conversion and ROI, and develop scalable processes and junior manager capabilities.
Summary Generated by Built In

We are the leading Tech Company in Europe, supporting digital innovation for over 45 years.

We are committed to bringing digital technology into every business. How? By putting customers first and becoming the go-to partner for professionals, small, medium and large companies, offering customised solutions and services to optimise business processes, from HR and customer relations to e-invoicing and digital payments.

At PROFESSIONAL, we actively support the digital transformation of professional studios, with a specific focus on accountants and payroll consultants. We offer a wide range of integrated solutions designed to optimize every aspect of practice management, automate processes, reduce costs, and improve the quality of the services we provide to our clients. We are constantly working to develop new features and integrate our solutions with the most innovative technologies to match the needs of an ever-changing market in the best possible way.

We are looking for a Digital Sales Manager to lead a complex digital sales organization across three interconnected streams: Outbound Campaign-based Sales/inside Sales, Specialist/Collaborative Sales, and Digital Self-service Channels. You will drive performance across telesales campaigns, specialist support to field sales, and online sales channels, ensuring efficiency, conversion, and continuous optimization.

In this role, you will combine a strong analytical and data-driven mindset with managerial leadership, overseeing both internal teams and external partners within a highly performance-oriented environment.

In particular, you will: 

  • Lead a structured sales organization across multiple locations (Milan, Bologna, Tuscany).
  • Directly manage a layer of team leaders (manager of managers) responsible for operational teams.
  • Drive sales performance through outbound campaigns, managing the full funnel (contacts, conversion, productivity, ROI).
  • Oversee external vendors and telesales providers, ensuring efficiency, quality, and alignment with internal standards.
  • Implement and monitor a data-driven sales model, leveraging KPIs, dashboards, and analytics to optimize performance.
  • Strengthen a collaborative selling model, working closely with other sales channels to increase share of wallet.
  • Develop team capabilities, particularly among junior managers, bringing structure, discipline, and scalable processes.

What skills are we looking for? 

  • Degree in Business, Economics, Engineering, or equivalent.
  • 8–10 years of experience in sales management roles, preferably within:
    Digital sales / inside sales / telesales;
    Structured outbound campaign environments;
    B2B contexts with high-volume, fragmented customer bases (SMBs / prosumers).
  • Proven experience as a manager of managers, leading structured teams.
  • Strong experience in sales funnel management, campaign performance, and conversion optimization.
  • Advanced analytical capabilities and strong data-driven mindset: ability to define KPIs, analyze performance, identify patterns, and drive continuous improvement.
  • Experience managing external vendors and outsourced sales teams.
  • Exposure to digital/self-service sales channels (e-commerce, online funnels) is a plus.
  • Ability to work across different sales models: efficiency-driven outbound and collaborative selling.
  • Fluent English and Italian.

Skills are important, but they are not enough. We seek individuals who, thanks to their growth mindset, view every challenge as an opportunity for growth and who embody the soft skills that set us apart, bringing our values to life.

  • ENTREPRENEURSHIP - is the engine that drives us to excel, innovate and challenge ourselves for our own success and that of our company. We are proactive, responsible and customer- centric, always ready to question the status quo and achieve extraordinary results.
  • INNOVATION - is the guiding light that illuminates our path as we move through an environment full of different experiences, knowledge and perspectives. We are not afraid of making mistakes; we work in an environment that is fertile for the development of innovative solutions.
  • INCLUSION - is the sentiment that guides our relationships amongst individuals, each of whom has a different history and experience. We advocate for an inclusive work environment that values each person's unique characteristics.

Got the skills and attitude we are looking for? Apply now quickly and easily and track your application on our portal!

What we offer:

We believe that our relationship with people is built on trust, clarity of goals, and full autonomy in how to achieve them.
This is what naturally shapes our way of working and everything that comes with it: from Light Friday — no work on Friday afternoons — to the benefits that reflect our approach.

  • Total compensation: € 66.000 – € 86.000 Including a variable component linked to performance. Full-time reference.
  • Wellbeing Digital Wallet: from € 3.850 per year. A personal budget to support your wellbeing: travel, medical expenses, parental support, sports, and reimbursements for personal services such as childcare, caregiving, and more.
  • Flexibility: we work in a hybrid model, with autonomy over when to come into the office.
    For us, being on-site makes sense when it improves the way we work: you come in when collaboration with colleagues makes a difference, not for presence, but for effectiveness.
  • Growth: we offer tailored learning paths and concrete development opportunities within a continuously evolving international group.
  • Environment: we promote an inclusive workplace built on trust, collaboration, and the value of diverse perspectives.
  • Impact: every day we work to create value for people, businesses, and communities through digital technology.

Skills Required

  • Degree in Business, Economics, Engineering, or equivalent
  • 8-10 years of experience in sales management roles
  • Experience in digital sales / inside sales / telesales
  • Experience in structured outbound campaign environments
  • Experience in B2B contexts with high-volume, fragmented customer bases (SMBs / prosumers)
  • Proven experience as a manager of managers
  • Experience in sales funnel management, campaign performance, and conversion optimization
  • Advanced analytical capabilities and a strong data-driven mindset (define KPIs, analyze performance, build dashboards)
  • Experience managing external vendors and outsourced sales teams
  • Ability to work across different sales models (efficiency-driven outbound and collaborative selling)
  • Fluent English and Italian
  • Exposure to digital/self-service sales channels (e-commerce, online funnels)
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The Company
HQ: Pesaro, Pesaro
3,047 Employees

What We Do

TeamSystem is a leading tech company in the market for digital business management solutions for companies and professionals. One of the most important Italian players in the ICT sector, the Company has over the years positioned itself as a true enabler of digital competitiveness for its customers by offering solutions for managing SMEs and professional firms (accountants, labor consultants and lawyers). With the aim of supporting the competitiveness of companies and professionals, the TeamSystem Group has also developed innovative fintech solutions for the management of collections, payments and bank reconciliations. In 2022, the Group recorded a turnover of 695 million euros, with direct offices serving more than 2 million customers operating on its digital and cloud platforms, where on average more than 415 million electronic invoices with a total of 850 billion euros transacted are handled each year. Thanks to a strategy of acquisitions aimed at strengthening the competitiveness of the group's offerings in the cloud and digital transformation, a series of operations to grow in certain vertical markets, and the establishment of new specialist companies, TeamSystem has steadily expanded its offerings, entering the fintech services, ecommerce, SME rating and HR management markets. The TeamSystem group has more than 2700 employees and has always invested in technological research and development. Some 730 software engineers, 80% of them agile, are working on the development of ever more innovative, secure and user-friendly solutions. Our mission is to bring digital into every business, which is why TeamSystem works every day alongside customers, SMEs and professionals, to support their digitization programs, developing their competitiveness and making their processes increasingly agile.

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