Join us as a Digital Release Analyst
- We’ll look to you to plan, run and deliver end-to-end releases within a release train or manage components of projects or programmes
- You’ll be supporting the team to realise strategy, propositions and capabilities within digital channels to required time, quality and within risk appetite
- This is an opportunity to gain exposure as you build and maintain positive working relationships with stakeholders across multiple franchises and functions and at different levels of hierarchy, including respective delivery partners
What you'll do
As a Digital Release Analyst, you’ll be managing the end-to-end delivery of digital releases and other changes to digital channels from inception through to post-live validation and monitoring, while making sure that the brand, customer experience and impacts on engagement are considered at every stage.
You’ll also be
- Planning, running and delivering activities in a timely manner to support the implementation of new releases across digital platforms which support the vision and purpose
- Defining and undertaking readiness activity, making sure that all required logistics for the implementation event are fully planned and cascaded across all relevant stakeholders
- Making sure that there’s robust risk management by actively managing risks and dependencies, providing cross-team synchronisation and developing activities to adequately embed release changes within the business
- Completing required governance activities associated with each digital release in collaboration with relevant teams
The skills you'll need
To thrive in this role, you’ll need the ability to provide expertise in digital channels, including mobile, online and digital propositions. You’ll also need an understanding of Agile methodology and experience in business change delivery, coupled with the ability to deliver initiatives through Agile ways of working, harnessing digital and technological advances that benefit customers. You'll be able to manage a number of concurrent tasks relating to the delivery of mobile releases in a fast paced environment to time and quality.
In addition, you’ll bring:
- An understanding of and proven experience in change framework and Idea 2 Value tools and methodologies
- Experience in root cause analysis and the ability to pay attention to detail to enable effective problem solving
- The ability to demonstrate creative thinking
- The ability to adapt to quickly changing environments
- Effective written and verbal communication skills, with the ability to engage with customers and colleagues effectively
Hours
35
Job Posting Closing Date:
04/05/2025
Ways of Working:Hybrid
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What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.
As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.
Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.
One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.
We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
