Build a career with confidence
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
About the role
We are looking for a Digital Product Manager to lead the strategy, development, and adoption of digital solutions within our global organization. The person in this role will oversee the end-to-end lifecycle of a portfolio of digital products, from design to implementation, optimizing business value and user satisfaction.
The role aims to enhance user experience, increase operational efficiency, and support scalable business growth through digital channels.
Job Description
Define and maintain the digital product vision aligned with business priorities
Identify opportunities for digitalization of processes and user journeys
Build and manage a value-driven product roadmap
Develop business cases and define key performance indicators (adoption rate, cost reduction, productivity, contribution to revenue)
Monitor product performance and drive continuous improvement
Ensure strong focus on customer satisfaction and operational impact
Lead agile development cycles in collaboration with technical delivery teams
Translate business needs into clear product requirements, define test strategy and scope and contribute to testing activities.
Ensure integration with enterprise platforms (e.g. SAP, CRM, IoT, data analytics environments)
Act as key interface between “Climate Solutions Europe” service teams, countries and digital functions
Support deployment, communication and adoption of new solutions. More specifically, lead the rollout of new functionalities and train local teams in countries
Contribute to service transformation initiatives
Design seamless omnichannel self-service journeys
Capture user feedback and data insights to refine product strategy
Requirements
5–10+ years in digital product management, service digitalization or customer platform leadership
Experience in B2B service environments or industrial/service operations is a strong advantage
Proven track record delivering customer-facing digital solutions
Strong business and service process understanding
Agile product management and stakeholder leadership
Data-driven mindset
Exposure to AI, automation or connected services is a plus
Ability to operate in an international matrix organization
Master’s degree in business, engineering, digital or equivalent
English C1
German and/or French is a plus
25% travel
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference.
Apply Now!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice:
Click on this link to read the Job Applicant's Privacy Notice
Skills Required
- 5-10+ years in digital product management or service digitalization
- Experience in B2B service environments or industrial/service operations
- Proven track record delivering customer-facing digital solutions
- Strong business and service process understanding
- Agile product management and stakeholder leadership
- Data-driven mindset
- Exposure to AI, automation or connected services
- Ability to operate in an international matrix organization
- Master's degree in business, engineering, digital or equivalent
- English C1
- German and/or French language skills
Carrier Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carrier and has not been reviewed or approved by Carrier.
-
Leave & Time Off Breadth — Paid time off is described as generous with the option to purchase additional days, and policies scale with tenure. This breadth helps offset base-pay concerns for some roles.
-
Parental & Family Support — Paid parental leave covers birth, adoption, and bonding with structured programs for primary caregivers. Coverage spans various family situations, enhancing overall support.
-
Retirement Support — Retirement offerings include a 401(k) with a Lifetime Income Strategy focused on converting savings to income. This structure emphasizes long-term financial planning.
Carrier Insights
What We Do
As the leading global provider of healthy, safe and sustainable building and cold chain solutions, Carrier Global Corporation is committed to making the world safer, sustainable and more comfortable for generations to come. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit www.Corporate.Carrier.com.
