Digital Project Manager

Posted 3 Days Ago
Be an Early Applicant
São Paulo
Hybrid
Mid level
eCommerce • Business Intelligence
The Role
Lead the strategy, design, and delivery of innovative digital solutions, enhance client satisfaction, and ensure operational compliance in the TIC industry.
Summary Generated by Built In
Company Description

The QIMA story

At Qima, we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. We combine on-the- ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data. We are a leading provider of supply chain compliance solutions, partnering with brands, retailers, and importers to secure, manage, and optimize their global supply network.

Qima’s industry-leading experts for onsite inspections, supplier audits, and lab testing are supported by a digital platform that provides accuracy, transparency, and intelligence for quality and compliance data. Our culture is unique, with our 5,000 Qimates making decisions every day based on our Qima Values.

Job Description

Help us lead the strategy, design, and delivery of innovative digital solutions to enhance efficiency, client satisfaction, and compliance in the global food TIC (Testing, Inspection & Certification) industry. We are looking for an experienced Product Lead to combine business acumen, technology expertise, food quality knowledge, and emerging technologies to build scalable, data-driven products. 

Key Missions 

Digital Project Delivery: Lead the execution of digital initiatives from planning to rollout. Coordinate with product, engineering, QA, and business teams to ensure projects are delivered on time and aligned with operational needs.

Client Onboarding & Adoption: Support the onboarding of internal teams and external clients to new digital tools and platforms. Monitor adoption, identify barriers to usage, and work with stakeholders to improve engagement and value realization.

Cross-Regional Coordination: Act as the key point of coordination between regional teams in Latin America and global teams in Asia and Europe. Ensure alignment on priorities, timelines, and implementation strategies.

Business Analysis & Solution Design: Work with stakeholders to understand operational needs and document requirements, workflows, and user stories. Contribute to designing practical digital solutions that improve efficiency and data quality.

Data & Adoption Insights: Track product usage and operational data to assess adoption and identify improvement opportunities. Use insights from client interactions and operational teams to inform future enhancements.

Testing & Implementation: Coordinate User Acceptance Testing (UAT) and support smooth rollouts of new features and tools. Ensure issues are addressed quickly and users are supported during implementation.

Field Engagement: Engage directly with operational teams and auditors to observe workflows, gather feedback, and ensure digital tools effectively support real-world inspection and audit processes.

Qualifications

We are looking for someone who:

  • Has experience managing digital or technology projects in complex operational environments
  • Is comfortable working across regions and time zones
  • Can engage with clients and operational teams to drive adoption
  • Has strong organizational and communication skills
  • Is able to work independently while coordinating multiple stakeholders
  • Has experience with Agile or digital product delivery environments

Experience in Food, Quality, Compliance, or TIC industries is a plus.

Top Skills

Agile
Digital Solutions
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The Company
Buffalo, New York
1,482 Employees
Year Founded: 2005

What We Do

QIMA is more than a testing, inspection, certification, and compliance company: We are on a mission to offer clients smart solutions to make products consumers can trust.
With a global reach spanning 100+ countries, QIMA serves the consumer products, food and life sciences industries, supporting more than 30,000 brands, retailers, manufacturers and food growers.
The company combines on-the-ground expertise with digital solutions to bring accuracy and visibility for quality, safety and compliance data.
What sets QIMA apart is its unique culture: 5,000 employees live and make decisions every day by the QIMA Values. With client passion, integrity, and a commitment to making things simple, QIMA continues to disrupt the Testing, Inspection and Certification industry

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