Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.What you will do:
The Digital Program Coordinator serves as the central operational backbone and administrative anchor for this regional organization. Combining the rigorous operational mechanics of a Service Resource Coordinator (RC) and Project Administrator (PA) with modern SaaS program management, this position ensures the flawless execution, resource scheduling, financial tracking, and lifecycle administration of Trane’s connected digital solutions.
In this role you will:
Administer and maintain the regional repository of digital service agreements, recurring SaaS contracts, software licenses, platform enablement, and subscription renewals across the Upper Midwest customer portfolio.
Coordinate the provisioning, onboarding, and activation of Trane Cloud platforms, remote monitoring applications, Trane AI integrations, and intelligent building analytics.
Track contract renewal cycles, warranty expirations, and service agreement milestones to prevent service interruptions or billing lapses.
Create, configure, and maintain digital project records within Trane’s enterprise resource planning (ERP) and field service management software.
Monitor project milestones, critical-path dependencies, and delivery schedules to ensure compliance with customer commitments.
Generate, publish, and distribute weekly and monthly project status dashboards, tracking key performance indicators (KPIs) for regional leadership.
Review and process project-related work orders, ensuring accurate labor and material coding prior to financial closeout.
Support continuous improvement initiatives by documenting standard operating procedures (SOPs) for the regional digital operations framework.
Schedule and support Digital team members to installation, maintenance, and emergency service calls.
Interface continuously with the Regional Digital Help Desk to triage incoming customer issues, automated building alerts, and connectivity interruptions.
Collaborate with the Digital ASM and Local Service Managers to forecast monthly labor demand, review capacity constraints, and identify staffing or subcontracting needs.
Act as the designated administrative escalation contact for customer inquiries regarding digital agreement status, service schedules, or billing questions.
Investigate service delays or administrative bottlenecks, coordinate corrective action with internal teams, and ensure rapid resolution.
Coordinate proactive communication with client facility managers regarding planned software maintenance windows, remote firmware updates, and on-site visits.
Represent Trane with professionalism, empathy, and clarity, upholding the company’s reputation for operational excellence and customer partnership
What you will bring:
Education: Associate degree in Business Administration, Operations Management, Technology Management, Construction Management, or equivalent practical experience. Bachelor’s degree preferred.
Experience: 3 to 5+ years of successful experience in project coordination, service resource coordination, field dispatching, or project administration.
Proven track record within a technical field service organization, commercial HVAC/mechanical contracting firm, building automation system (BAS) provider, or technology solutions company.
Demonstrated experience managing project finances, including purchase orders, expense reconciliation, budget tracking, and customer invoicing.
Familiarity with Software-as-a-Service (SaaS) business models, recurring service agreements, or software licensing lifecycles.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
Core Competencies & Skills
Exceptional Organization & Prioritization: Proven capacity to manage high volumes of concurrent projects, schedules, and administrative requests with meticulous accuracy.
Communication & Interpersonal Skills: Clear, professional verbal and written communication skills suitable for coordinating with technicians, technical specialists, business leaders, and commercial clients.
Problem-Solving & Agility: Proactive mindset capable of identifying workflow bottlenecks, investigating discrepancies, and executing corrective solutions in a fast-paced environment.
Technical & Software Aptitude: Advanced proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, Teams, Outlook, SharePoint); ability to rapidly master proprietary scheduling, ERP, and SaaS management tools.
Annual Base Salary Range or Hourly Base Pay Range:
$68,178.33 - $94,640.00Compensation Type:
Exception HourlyIncentive Eligible:
NoSales Commission Eligible:
NoDisclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
- 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations
Safety Sensitive Role:
YesThe company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Skills Required
- Associate degree in Business Administration, Operations Management, Technology Management, Construction Management, or equivalent practical experience
- 3 to 5+ years of experience in project coordination, service resource coordination, field dispatching, or project administration
- Experience within a technical field service organization, commercial HVAC or mechanical contracting firm, building automation system provider, or technology solutions company
- Experience managing project finances, including purchase orders, expense reconciliation, budget tracking, and customer invoicing
- Familiarity with SaaS business models, recurring service agreements, or software licensing lifecycles
- Advanced proficiency with Microsoft Office 365, including Excel, Word, PowerPoint, Teams, Outlook, and SharePoint
- Bachelor's degree
Trane Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trane Technologies and has not been reviewed or approved by Trane Technologies.
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Retirement Support — Retirement programs are highlighted by a strong 401(k) with company matching and additional employer contributions, plus student-loan–linked matching in the U.S. Some roles also note legacy pension coverage and automatic enrollment features that reinforce long-term savings.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, telehealth, mental-health/EAP resources, and wellness offerings. Materials also point to day-one eligibility in many roles and added programs like fertility, family-building, and menopause support.
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Parental & Family Support — Family support includes paid parental leave, adoption/surrogacy assistance, and inclusive eligibility extending to domestic partners and dependents. Policies for caregiving and expanded family planning benefits are emphasized in recent company materials.
Trane Technologies Insights
What We Do
At Trane Technologies, we challenge possible by thinking bigger, acting bolder and taking actions that not just improve our own performance but influence global change. Our world contends with unprecedented challenges. Our future has never been more uncertain. Urbanization is dramatically reshaping our communities, our resources are more constrained that ever before, and climate change is accelerating at an astonishing rate. We believe it is time to challenge industry norms and be at our most creative every day. To get there, we’ve committed to ambitious sustainability goals and we will change the way the world heats and cools buildings and moves refrigerated food, medicines, and other perishables. Global change starts when we each have the courage to act. And when we act, we boldy go. Won’t you join us?
