About JLG, an Oshkosh company
JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.
The Digital Product Training Manager will lead JLG’s customer-facing online/digital training initiatives. This person will manage the planning, development, and implementation of digital training content and programs for JLG customers. This person is responsible for video production and distribution, online training content development and implementation– self-paced and live, the JLG University Learning Management System (LMS), and other digital training initiatives.
YOUR IMPACT
Maintain and improve JLGU LMS systems
Manage video production schedule and process
Manage and expand the use of the Brightcove video platform
Manage online training content development schedule and process
Prioritize multimedia development requests and schedule team appropriately
Gather customer feedback on JLG Training online content and systems
Meet business goals established for Digital team
Manage the AccessReadyXR VR platform growth and sales
Research and recommend learning technology
Coordinate JLG’s online training initiatives with other JLG stakeholders – Marketing, DT, Aftermarket
Create metrics/KPI’s/dashboard for tracking Digital team’s task/project completion status
Support the training call center operations
Manage the budget for the digital team including:
Training Systems Hosting and Customization
Outside Contracting for Digital Product Development
Training and Development of Digital Team
Multimedia Software and Hardware
Communicate effectively, both orally and in writing
Work with a variety of customer populations with focus on customer satisfaction
Provide information and respond to correspondence (written and verbal) from customers and employees
MINIMUM QUALIFICATIONS
Bachelors degree in related field
Eight plus years of related experience
STANDOUT QUALIFICATIONS
Experience with instructional design for online courses
Experience with Articulate 360 and Adobe Creative Suite
Experience with CAD and 3D modelling software
Experience with video production software
Experience with Learning Management System
Pay Range:
$91,800.00 - $153,200.00The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.
Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at [email protected].
Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
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What We Do
Oshkosh Corporation is an industrial technology company that builds some of the industry’s toughest specialty trucks and access equipment. We serve our everyday heroes – soldiers, firefighters, people working at great height, environmental and refuse workers – through incredible technology. And with a portfolio of leading brands, we can uniquely take innovation from one brand and apply it across our portfolio.
Why Work With Us
We make equipment that moves the world forward. With ~15,000 team members united under our People First culture, a career at Oshkosh is an opportunity to do more than just impact industries -- it's an opportunity to make a difference in the world around you, protecting those who protect us.
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