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The Role
Lead product vision and roadmap for digital products using agile and design thinking. Manage product backlog, drive cross-functional collaboration, validate outcomes, and mentor junior staff while ensuring adoption and continuous improvement from concept through launch.
Summary Generated by Built In
Responsibilities
- Leveraging on a deep understanding of agile project management, UIUX and design thinking, comprehensively translate user needs and business requirements into clear and actionable product backlog.
- Drive product vision and demonstrates agile and design thinking methodologies.
- Manage the backlog of product requirements.
- Define and execute the product strategy and roadmap for key area of the business’ digital product portfolio.
- Champion the user experience by working with designers and technology teams.
- Evaluate and validate product outcomes and user feedback to guide iterations or pivots.
- Focus on guiding the development of innovative digital products from concept to launch and beyond, taking full advantage of the potential of technology to address defined problem statements.
- Cross Functional Leadership - leads and communicate to cross functional teams, e.g. engineering, design, support and business to ensure all stakeholders are aligned on the product vision, strategy, roadmap and the overall business goals.
- Advocates agile, business process improvements, process simplification and business transformation.
- Plans external communication about the value of the product, and articulate product differentiation to increase adoption rate. Expected to help users in adopting and using the product as intended.
- Mentor junior members.
Qualifications
- Academic Qualifications: A degree in Finance, Business, Engineering, Mathematics, Computer Science or equivalent.
- Licence / Certification: Agile, Scrum Product Owner, ScrumMaster, DevOps, UX Design.
Experience
- Five (5) years and above, with experience in leading a team and managing senior stakeholders (IT and Business)
- Experienced in driving alignment between tech and business via Agile methodology.
- Experienced in cross-functional collaboration (collaborate with designers, developers, technologists)
- Proven track record of digital innovation projects and knowledge in emerging technologies.
Skills Required
- Degree in Finance, Business, Engineering, Mathematics, Computer Science or equivalent.
- Certifications: Agile, Scrum Product Owner, ScrumMaster, DevOps, UX Design.
- Five (5) years and above experience, including leading a team and managing senior stakeholders (IT and Business).
- Experience driving alignment between technology and business via Agile methodology.
- Experience in cross-functional collaboration with designers, developers, and technologists.
- Proven track record of digital innovation projects and knowledge in emerging technologies.
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The Company
What We Do
KGP Services is a leading network services provider and trusted partner to customers who build, own, and operate high-speed fiber, wireless, and cloud networks across North America. We combine complete end-to-end capabilities with a customer-first culture to provide custom services including design, engineering, installation, integration, and maintenance for all technologies. Through our new partnership with Circet, Europe’s largest network services provider, KGP Services is positioned for greater scale and expansion to help customers meet the fast-growing demand for high-speed connectivity.
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