Digital Product Owner - Operations

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

At U.S. Bank, we're passionate about delivering digital experiences that make our customers' financial lives easier, more intuitive, and more secure. We're looking for a strategic and customer-focused Digital Product Owner who thrives at the intersection of technology, business strategy, and user experience.

This is your opportunity to own and influence a critical digital platform, partnering with cross-functional teams to transform ideas into solutions that create measurable impact for customers and employees alike. If you're energized by solving complex problems, driving innovation, and delivering meaningful outcomes, we'd love to hear from you.

What You'll Do

As a Digital Product Owner, you'll serve as the voice of the customer and the champion of product value, guiding the evolution of a key digital platform from strategy through execution.

Key responsibilities include:

• Define and communicate a compelling product vision, strategy, and roadmap aligned with business objectives.
• Translate customer needs, market insights, and stakeholder priorities into product enhancements and features.
• Prioritize and manage product backlogs to ensure work delivers the highest business and customer value.
• Partner closely with technology, UX, operations, risk, compliance, and business stakeholders to drive successful product outcomes.
• Lead agile product development activities, including requirements gathering, user story creation, backlog refinement, sprint planning, and release readiness.
• Use data, customer feedback, and performance metrics to identify opportunities for continuous improvement.
• Balance strategic priorities with operational execution while managing competing demands and stakeholder expectations.
• Drive adoption, engagement, and ongoing optimization of digital capabilities.
• Ensure products meet regulatory, risk, security, and compliance expectations.
• Advocate for customer-centric thinking and a culture of innovation across teams.
  

Schedule & Location

📍 Location: Saint Paul & Milwaukee

🕒 Schedule: Monday–Friday | 8:00 a.m. – 5:00 p.m. CST

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Typically one or more years of related experience
  

Successful candidates will bring a combination of product ownership expertise, strategic thinking, and relationship-building skills.

Preferred qualifications include:

• Experience owning or managing digital products, platforms, or technology solutions.
• Strong understanding of Agile methodologies and product delivery frameworks.
• Proven ability to prioritize work and make data-driven decisions in a fast-paced environment.
• Experience partnering with technical and non-technical stakeholders at multiple organizational levels.
• Strong analytical, problem-solving, and critical-thinking abilities.
• Excellent communication, presentation, and influencing skills.
• Ability to translate complex business needs into actionable product requirements.
• Experience driving cross-functional initiatives from concept through implementation.
• Passion for improving customer experiences through technology and innovation.

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.